Food quality is inconsistent, with reports of soggy, cold, or poorly prepared items, leading to customer dissatisfaction.
Service Issues
Customer service is frequently criticized for being rude or unhelpful, with several instances of staff displaying a lack of professionalism.
Cleanliness
The restaurant's cleanliness is a major concern, with many reviews mentioning dirty tables and unsanitary conditions.
Management Oversight
There is a notable lack of management oversight, leading to operational issues such as running out of food during peak hours and poor staff performance.
MH
Mesha Henry
Feb 18, 2026
1.0
Waited for 10 mins no one came to the cash. I even called out to them and still no one. Why be open if you don’t want to serve customers…
ST
Shirley Mel Trottier
Feb 10, 2026
5.0
Best employees always remember me & are fast w my orders
AG
Aloysius Gregory
Feb 8, 2026
5.0
Excellent service and hot fresh food too, at the location along Dufferin Street. Thanks Faye, Raman and team!
MA
Michael Andy
Feb 7, 2026
1.0
Referring to the KFC on the road
I was here today being 7th Feb 2026 around 6:20pm
First off, you guys are short on staff
Only two people we’re working we had to wait over 30mins to pick up an order that was made online just needed to pick up.
Was ignored multiple times and the same employee clearly said she didn’t care people were waiting.
That was insensitive and rude to some but i understand it’s coming from a place of lack of support.
So I urge this location to get more staff. Thanks.
SH
Sabnoor Hassan
Jan 18, 2026
1.0
Very disappointed with this KFC location. I ordered a zinger sandwich, and the chicken patty was burned and extremely salty, with a soggy bun. After eating it, I became unwell and experienced stomach pain, followed by food poisoning this morning. This is a serious food safety concern. Customers’ health should never be compromised. I hope the management takes food quality and hygiene more seriously.
Frequently Asked Questions About KFC
Where is KFC located in Toronto?
KFC is located at 900 Dufferin Street, Toronto, ON, M6H 4B1, Canada.
What are the opening hours of KFC at 900 Dufferin Street?
KFC is open daily from 10:30 AM to 11:00 PM.
What type of cuisine does KFC offer?
KFC offers fast food specializing in chicken wings, fried chicken takeaway, and halal options.
How can I contact KFC at this location?
You can call KFC at +1 416-537-3527 for any inquiries or orders.
Does KFC have an official website where I can check the menu or order online?
Yes, you can visit their official website at http://kfc.ca for menus and online orders.
Is KFC at this location open on weekends?
Yes, KFC is open every day of the week including weekends, from 10:30 AM to 11:00 PM.
What nearby dining options are available around KFC at 900 Dufferin Street?
Nearby dining options include Taco Bell Canada for Mexican food, theportuguesechickenguys for Portuguese and Italian fast food, and Mac Sushi for sushi.
Are there shopping centers or stores near KFC to visit during your trip?
Yes, nearby shopping options include SEPHORA, Cameo Fashions at Dufferin Mall, Mark's clothing store, Claire's accessories, and Toys"R"Us Canada.
What nearby attractions or community places can I visit near KFC?
Nearby attractions include Miceli Garden Centre and religious sites like Our Lady Queen of Croatia Church and Croatian Catholic Centre, which you can explore before or after your meal.
Is public transit or schooling available near the KFC location for families?
Yes, nearby educational institutions such as Kent Senior Public School, Kinder Grove Infant and Child Care Centre, Toronto School of Art, and German International School Toronto serve families in the area.