KFC

3.4
810 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2383 Kingston Road, Toronto, ON
M1N 4E7, Canada

Hours

Reviews

3.4
810 reviews
5 stars
285
4 stars
168
3 stars
110
2 stars
62
1 star
185

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and tables, which negatively impacted their dining experience.

Service Speed

Many reviews highlighted excessively long wait times for orders, often exceeding 20-40 minutes, indicating a consistent issue with staffing and efficiency.

Food Quality

Several customers complained about the quality of food, mentioning undercooked or stale items, and greasy chicken, leading to dissatisfaction.

Customer Service

Numerous reviews pointed to poor customer service, including rude staff interactions and lack of responsiveness to complaints.

Staffing Issues

Frequent mentions of understaffing during peak hours contributed to slow service and long wait times, suggesting a need for better management and scheduling.
  • LD
    Luffy D
    Nov 12, 2025
    1.0
    We have ordered food on uber and we got everything cold. On top of that we didn’t get drinks that we ordered. We couldn’t eat burger because it was so dry and just 2 drops of sauce.
  • ZJ
    Zeinab J
    Nov 7, 2025
    5.0
    The food was good! No complaints. We didn’t have to wait long, everything was as expected.
  • AM
    A M
    Nov 4, 2025
    1.0
    If the manager or owner of this place doesn’t save their restaurant. It will be out of business and shutdown. Floor very dirty, fries and recipes and other garbage on the floor. I can hear the employees in the back arguing to go on break. Which mean they are short staff and over worked sadly. Never in my life did KCF take as long as this place for an order. Someone help these employees or the City inspectors will show up one of these days.
  • HA
    Helpme Always
    Oct 28, 2025
    1.0
    Is fast food fast food I get into the location and saw a massive line up shouldve been my first clue. Ordered on the terminal because only 1 cashier that barely spoke English. No orders were coming out we were told 20+ minutes 1 lady had been waiting for 20 already I get my food...so sad If asked i would not guarantee this was chicken but the saddest part was the coating was literally falling off the "chicken" and was so greasy im was scared to touch it. I understand kfc is fried but its never been so greasy i dont know if the oil wasnt hot enough or the chicken was sitting in the grease. A company with the history of kfc should have better quality standards and maybe proper staffing. Sad
  • SZ
    Shaheed Zaman
    Oct 24, 2025
    1.0
    I order for dine in but I could not find any place , any table where I can seat . The whole tables and whole restaurant is dirty , the fries and chicken left on the tables and on the floors , each and everywhere . I have never ever found such a mess place , I citied not eat inside as it’s dirty all over. I just hate this place !! I have video of all of it!!

Frequently Asked Questions About KFC

What are the operating hours of KFC at 2383 Kingston Road, Toronto?

KFC is open every day from 10:30 AM to 11:00 PM.

What type of cuisine does KFC specialize in?

KFC specializes in fast food, particularly chicken dishes, and also offers halal options.