Numerous customers reported unsanitary conditions, including dirty tables and bathrooms.
Customer Service
Many reviews highlighted poor customer service, including long wait times, unresponsive staff, and rude interactions.
Food Quality
Several customers complained about the quality of food, mentioning soggy chicken, incorrect orders, and food that made them feel unwell.
Order Accuracy
Frequent issues with order accuracy were noted, including missing items and incorrect substitutions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the taste of the food when it was prepared correctly.
JJ
joel jobi
3 days ago
1.0
I ordered 4 chicken combo in uber eats and got very old smelly food . Everything had bad smell quality issue. It seems like meat served which was made hours before
JD
Jason Dowling
Nov 16, 2025
1.0
Such a joke. I go to Uber Eats because they’re offering a buy one get one free and as you can see the cheaper $18 buy one get one free big crunch box drinks are sold out and they make you have to buy the more expensive one but for both the other combos the Regular drinks Available So they’re not sold out. The restaurant said call Uber because it’s their app but Uber says that restaurant are the ones who update the The choices. And they are absolutely the ones who said the drinks are sold out when they’re not.
AH
Amber Harding
Nov 8, 2025
1.0
Absolutely horrible. Ordered on the app, paid. Tracking the order was not working after an hour called the store and the # was disconnected. Called customer service and was given another # called no answer. Called customer service again and was told they could only refund me. An hour after that, now 2 hours later the driver calls to say he is there, he was way up the street. Got my food the fries were wet and the chicken wasn't cooked
OB
Olver Briceno
Oct 13, 2025
5.0
Nice and clean place to enjoy your lunch
DD
Denis Desousa
Sep 27, 2025
1.0
I stopped coming over a year ago for the reason of them always saying we don't have white chicken we don't have this we don't have that. We'll today sitting in the park i got a craving for KFC so I went to try it again. As soon as I put my order in I heard the same crap no white chicken then no smores the pop machine was disgusting. There was 2 old men in like maybe 70s and they said there banned from this location for complaining to the manager about how there always out of stuff. They where there cause he wasn't working. The staff WOW you couldn't pay the Chinese lady to smile or be polite. And before KFC offers an apology save it because it means nothing. You have let this once great brand falter. This will be the last 2 cents I ever spend at your store I don't care how many cravings I get.