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KFC

3.0
(400 reviews)

Business Details

(416) 694-3903
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1364 Queen Street East, Toronto, ON
M4L 1C8, Canada

Hours

Reviews

3.0
400 reviews
5 stars
120
4 stars
66
3 stars
56
2 stars
28
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including soggy and burnt chicken, as well as complaints about food causing illness.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions reported in dining areas and restrooms.

Order Accuracy

Multiple reviews mentioned incorrect orders and missing items, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • WW
    wecreatemonsters
    Feb 18, 2026
    1.0
    This location is garbage. Like, how are you even still open? Ordered online on the website and prepaid online thru my credit card. They never delivered my $70 order, no communication thru phone or email to say it wasn't coming. Tried calling the store and the number is not in service. No number for customer service and the website has no contact information either. Will never be ordering from KFC again.
  • GN
    Glenn Anne Narte
    Feb 16, 2026
    1.0
    I need to walked out because Ive been waiting in the counter and they are not minding the customer. The staff just told to wait but it took so much time. It's not a "fast food" as it is.
  • NN
    Neil
    Feb 11, 2026
    5.0
    Communication remained consistent from booking through completion.
  • LH
    Lindsay Hagen
    Feb 5, 2026
    1.0
    I don’t usually eat KFC, but my husband decided to order chicken sandwiches on a whim… won’t be doing that again! The bun was hard and when I turned it over it was covered in spots of green mold. We contacted custom service to let them know - no response. I just came here to post - SO GROSS!!
  • JL
    Jeff Lennox
    Feb 4, 2026
    1.0
    Ordered online and order was processed and on app.saidnit was cooking Was taking a long while to change status so went to store Door was locked and said closed until further notice Google search said story open Tried to call store - said number not in service Had to dispute the charge on my credit card Won't be returning not even sure if this store is in operation at this time Beware online ordering at this location !

Frequently Asked Questions About KFC

What are the operating hours of KFC at 1364 Queen Street East, Toronto?

KFC is open every day from 10:30 AM to 10:00 PM.

Where is KFC located in Toronto?

KFC is located at 1364 Queen Street East, Toronto, ON, M4L 1C8, Canada.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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