Many customers reported issues with food freshness, including soggy and burnt chicken, as well as complaints about food causing illness.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in dining areas and restrooms.
Order Accuracy
Multiple reviews mentioned incorrect orders and missing items, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
WW
wecreatemonsters
Feb 18, 2026
1.0
This location is garbage. Like, how are you even still open? Ordered online on the website and prepaid online thru my credit card. They never delivered my $70 order, no communication thru phone or email to say it wasn't coming. Tried calling the store and the number is not in service. No number for customer service and the website has no contact information either. Will never be ordering from KFC again.
GN
Glenn Anne Narte
Feb 16, 2026
1.0
I need to walked out because Ive been waiting in the counter and they are not minding the customer. The staff just told to wait but it took so much time. It's not a "fast food" as it is.
NN
Neil
Feb 11, 2026
5.0
Communication remained consistent from booking through completion.
LH
Lindsay Hagen
Feb 5, 2026
1.0
I don’t usually eat KFC, but my husband decided to order chicken sandwiches on a whim… won’t be doing that again! The bun was hard and when I turned it over it was covered in spots of green mold. We contacted custom service to let them know - no response. I just came here to post - SO GROSS!!
JL
Jeff Lennox
Feb 4, 2026
1.0
Ordered online and order was processed and on app.saidnit was cooking
Was taking a long while to change status so went to store
Door was locked and said closed until further notice
Google search said story open
Tried to call store - said number not in service
Had to dispute the charge on my credit card
Won't be returning not even sure if this store is in operation at this time
Beware online ordering at this location !