Business Details
About
Fast Food Restaurant
Location
Hours
Reviews
3.1
694 reviews
5 stars
209
4 stars
105
3 stars
117
2 stars
47
1 star
216
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Many customers complained about the food being cold, soggy, or not fresh, with some stating it was overly salty or poorly prepared.
Cleanliness
Several reviews pointed out that the restaurant was dirty, with unclean tables and a generally unkempt atmosphere.
Staffing Issues
Customers noted that the location was often understaffed, leading to slow service and long wait times.
Positive Experiences
Despite the negative feedback, some customers reported good experiences with friendly staff and fresh food.
- JDJohn dept4 days ago5.0Great service by the staff. Food was great!
- CACatherine Aclan5 days ago5.0Staffs are friendly
- KSKal SukarDec 27, 20252.0This KFC Dufferin Mall location seriously needs attention from management. First impression: messy and poorly maintained. The store looks worn down, broken in places, and generally neglected. Tables, counters, and the overall layout give off a very unprofessional vibe, especially for a major brand like KFC. The atmosphere didn’t help either. Staff were playing loud Indian music, which in itself isn’t the issue — but it didn’t feel appropriate for a customer-facing fast-food environment. It made the whole place feel chaotic rather than welcoming or professional. 🍔 Food quality: inconsistent • The sandwich had way too much sauce, to the point where it overpowered everything else and made it messy to eat • Fries were soggy and cold, which is basic fast-food 101 • Hygiene felt questionable, especially given the overall condition of the store Nothing tasted terrible, but nothing felt done with care either. 🧑🍳 Service: not bad, but presentation matters To be fair, the staff themselves were okay — no major attitude issues, and service wasn’t rude. But how things were handed over, how the space was managed, and how food was presented all felt rushed and sloppy. It’s one of those places where you feel the employees are just trying to get through the shift, and no one is actually managing the store. 📉 Bigger issue: lack of oversight This location really feels like it needs: • Better store management • Someone checking in regularly • Basic standards enforced (cleanliness, music volume, food presentation) A brand like KFC shouldn’t look or feel like this. ⚖️ Final take • Food is okay at best • Staff are fine • Store condition is poor • Hygiene and presentation are concerning
- SRShahil RanaDec 11, 20251.0Pin the store location correctly in Uber. I had to walk all the way to the food court area only to find that the actual store is outside the mall for delivery pickup. You guys waste our time and money.
- PMPaul MendoDec 2, 20251.0No phone line no one ever answers line always busy sad service shitty food and horrible atmosphere!!!!!!! let’s close this store down!!! Cockroach in my food!!! 🤮🤮🤮🤮🤮🤮🤮🤮
Frequently Asked Questions About KFC
What are the opening hours of KFC at 900 Dufferin Street, Toronto?
KFC at 900 Dufferin Street is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Where is this KFC located?
This KFC is located inside the mall at 900 Dufferin Street, Toronto, ON, M6H 4V1, Canada.
How can I contact KFC at this location?
You can contact KFC at 900 Dufferin Street by phone at +1 416-588-7123.
Where can I find more information about this KFC online?
More information can be found on their website at http://kfc.ca.
What type of food does KFC offer at this location?
This KFC is a fast food restaurant specializing in fried chicken and related menu items.
Is KFC at 900 Dufferin Street located near any shopping centers?
Yes, KFC is located inside the Dufferin Mall shopping center, which offers a variety of stores and services.
What other dining options are nearby KFC at Dufferin Mall?
Nearby dining options include Pizza Pizza, Manchu Wok, Barburrito, McDonald's, and Starbucks—all within the mall area.
Are there any clothing stores near KFC at Dufferin Mall?
Yes, there are several nearby clothing stores such as Tommy Hilfiger, Windsor, Banana Republic Factory, La Senza, Smart Set, and Suzy Shier.
Can I find any key or locksmith services near this KFC?
Yes, Minute Key, a key and locksmith service, is located near KFC at Dufferin Mall.
Does the area around KFC have other retail or pharmacy services?
Yes, nearby is Walmart offering pharmacy services, as well as Walmart Photo Centre and Walmart Vision Centre for photo and vision care needs.