KFC

2.6
297 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1800 Sheppard Avenue East (inside mall), Toronto, ON
M2J 5A7, Canada

Hours

Reviews

2.6
297 reviews
5 stars
76
4 stars
33
3 stars
25
2 stars
28
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the chicken was often stale, oily, or poorly cooked, leading to dissatisfaction with the food quality.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customer needs.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and long wait times for food preparation.

Cleanliness

While some customers noted cleanliness in the restaurant, others pointed out issues with dirty equipment and unsanitary conditions.
  • EE
    Eugenio
    6 days ago
    5.0
    I LOVE THIS PLACE!! The girl that serves me is super cute and the chefs at the back are very professional. I go once a week sometimes twice. Highly recommend for delicious chicken.
  • SR
    Slot Reality
    Jan 3, 2026
    1.0
    KFC chicken is smaller and smaller pcs.
  • ES
    emad shokoohi
    Dec 27, 2025
    2.0
    I ordered the chicken combo, but the fries were cold and tasted stale, like they weren’t fresh.
  • YY
    Yay
    Dec 20, 2025
    1.0
    worst kfc ever don’t go here, the workers gave my food to a random guys even though i told them it was mine they knew they should have checked but her ego stopped her from checking again which made me wait another twenty minutes for my food and even though it came out she was too busy talking with the cook for another ten minutes, causing my food to go cold even with reminders she was very disrespectful even though she look old enough to know how the world works.
  • MC
    Mo Chen
    Dec 4, 2025
    1.0
    KFC ★☆☆☆☆ I just paid $28 for a 3-piece meal plus a sandwich. That’s 4 items total, so $28 ÷ 4 = $7 per piece—and what I got were wing-size drumsticks and half thighs being passed off as full pieces. I held the drumstick up to my hand and it looked like something off the kids’ menu. The “thighs” were basically sliced in half and still counted as whole pieces. For seven bucks a piece, I shouldn’t be squinting to find the meat. The taste was fine, but when you’re paying that much and still leave hungry, it’s a complete ripoff. Between the tiny portions and the price, I’m not buying from this KFC again.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 1800 Sheppard Avenue East?

KFC is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:30 AM to 7:00 PM on Sundays.

Where is this KFC location situated?

This KFC is located inside a mall at 1800 Sheppard Avenue East, Toronto, ON, M2J 5A7, Canada.