Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and tasty meals, while others complained about salty, oily, or improperly portioned items.
Service Speed
Service speed is inconsistent, with some customers experiencing quick service, while others reported long wait times and poor order management.
Atmosphere
The dining atmosphere is generally described as clean and welcoming, but some customers noted issues with the food court environment.
Pricing Issues
Several reviews mention dissatisfaction with pricing practices, including misleading promotions and perceived overcharging.
IL
Infused Light
5 days ago
5.0
Love going back in this location. Great food + great customer service.
SH
Sam Hancock
Nov 11, 2025
1.0
They don’t take orders at 7pm for some reason
SS
Spooky
Nov 10, 2025
1.0
I don't eat halal and I don't associate with restaurants who serve it either
MA
Mohammad Abdullah
Nov 4, 2025
1.0
Too much bad...
services was not good.
customers behaviour too much bad.
and staff dosen't Fridley
KD
Kapil Doorkapersadh
Oct 30, 2025
1.0
Ordered a 2 piece and fries for 1. I specifically asked the staff member if I can substitute a piece of chicken to which she replied, no, but when I got my meal, they substituted 1 piece (drum stick) to a smaller piece as seen in the image below. The image doesn't do justice as it's a close up, but it's clearly a wing piece which is so small.
It's absolutely unfair to substitute to a smaller piece without asking. Why is KFC so bad in Toronto.
And to add to that, the staff are so rude and unpleasant.
KFC is located at 260 Yonge Street, PO Box # 737 (inside mall), Toronto, ON, M5B 2L9, Canada.
What are the operating hours of KFC on weekdays?
KFC is open from 9:00 AM to 9:00 PM Monday through Saturday.
What are KFC's hours of operation on Sundays?
KFC is open from 10:30 AM to 7:00 PM on Sundays.
What types of cuisine and services does KFC offer?
KFC is a fast food restaurant specializing in chicken, offering meal delivery and halal options.
How can I contact KFC Toronto for inquiries or orders?
You can reach KFC at +1 416-596-7472.
Does KFC Toronto have an official website for more information?
Yes, you can visit their website at http://kfc.ca for more information.
Are there other dining options near KFC at 260 Yonge Street?
Yes, nearby dining options include Bourbon Street Grill (restaurant and bar), Sushi-Q (Japanese restaurant), Chick-fil-A (fast food chicken restaurant), Urban Herbivore (vegetarian fast food), Poulet Rouge Toronto Eaton Centre (chicken restaurant), Amaya (Indian and Middle Eastern restaurant), and Szechuan Express (Chinese restaurant).
What nearby coffee shops can I visit near KFC Toronto?
Nearby coffee options include Starbucks, Tim Horton's, and DAVIDsTEA, perfect for grabbing a drink before or after your meal at KFC.
Which retail stores are close to KFC for shopping convenience?
Nearby retail stores include EB Games (video games and media), Champs Sports (sporting goods), NYX Professional Makeup, OAK + FORT (clothing), Moncler, la Vie en Rose (lingerie), Hot Topic (fashion accessories), Uniqlo, Ever New Eaton Centre (women's clothing), Torrid, and Zumiez (clothing and sportswear).
Can I visit other entertainment or service locations near KFC Toronto?
Yes, near KFC you can find entertainment and services such as Eaton Centre Top Patio (restaurant and shopping center), Froshberg Gelato (ice cream shop), Leo Pixel Studios (event photography), and community services like Maggies Toronto Sex Workers Action Project.