Five Guys

4.2
438 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 100 King St. West in Toronto is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
100 King St. West, Toronto, ON
M5X 1A9, Canada

Hours

Reviews

4.2
438 reviews
5 stars
224
4 stars
126
3 stars
49
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times for their orders.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and fries, others found them bland or poorly prepared.

Staff Attitude

Staff were generally described as friendly and helpful, although some reviews noted issues with staff attentiveness.

Pricing

Many customers felt the prices were high for the quality of food received, leading to concerns about value.

Cleanliness Concerns

Several reviews raised issues regarding cleanliness and food handling practices, particularly with glove usage.
  • CO
    Chosen One
    Nov 15, 2025
    1.0
    Visted the infamous Five guys and eas extremely dissatisfied and disappointed. 1. The beef patty was extremely bland 2. The bacon was extremely burnt 3. Bacon cheeze burger had no taste at all absolutely no flavour, the cheeze. 4. The fries were extremely Salty My first and my last experience never again
  • SS
    Sakthikumaran Seetharaman
    Oct 17, 2025
    1.0
    Very late order. Waited for almost 30 minutes for a cheese burger. The cook was just standing on their phone and didn't even place the patty on the grill for 20 mins after the order. Worst service and they expect tip on their pos system. Never again on this location
  • NG
    Nolan Gray
    Sep 12, 2025
    2.0
    The food was good, but I ordered a milkshake and it just never came. Then after 10min I asked about it, and they proceeded to not make it. Then they made someone who ordered after me their shake first. I guess I should ask every minute for my drink next time
  • RJ
    Rachel Jager
    Aug 22, 2025
    5.0
    Fast and fresh! Yum
  • KL
    Kristin Leis
    Jul 24, 2025
    1.0
    I went to the Five Guys at First Canadian Place. I’ve never been to one before so I tried the poutine. It was terrible. While I was there I noted a really sloppy slow moving person coming out of the back, floating about and I was praying they were not going to touch my food. One and done, never again.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.