Five Guys

4.2
883 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 85 Laird Drive in Toronto is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
85 Laird Drive, Toronto, ON
M4G 3T7, Canada

Hours

Reviews

4.2
883 reviews
5 stars
487
4 stars
224
3 stars
90
2 stars
36
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied, with some praising the staff's friendliness and quick resolution of issues, while others reported poor service and unprofessional behavior.

Food Quality

While many customers enjoyed the burgers and fries, there were complaints about inconsistency in food quality, including issues with cold or soggy buns, and some found the food overpriced for the quality.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting clean facilities while others pointed out dirty tables and unpleasant odors.

Atmosphere

The atmosphere was described as welcoming by some, but others found it cold and uninviting, with complaints about noise levels and uncomfortable seating arrangements.
  • JM
    Jen M
    Jan 6, 2026
    5.0
    The atmosphere of this location is by far one of the best ive ever been to. The workers work with so much enthusiasm and you can tell they know how to work well together! Very accomodating and fast fresh food every single time!
  • HH
    Helena
    Jan 2, 2026
    5.0
    Everything was completed on time.
  • FR
    Food Review
    Dec 30, 2025
    1.0
    In-person order took 20 minutes, the employee was working very slowly and prioritizing online orders. It felt as if the employees did not care, giggling and speaking in another language (also giving a free "water cup" used for a free soda to a customer who spoke the same language). Other customers came in to make an order and they waited for more than a minute while the employees had no orders to work on, pretending to be busy. The fries were stale and the the toppings were sparse.
  • BL
    Brendan L
    Dec 22, 2025
    5.0
    Great burgers and fries, and even better when you dine there because then everything is hot. Not cheap by any measure but you get quality and service befitting the price.
  • WK
    W K
    Oct 12, 2025
    1.0
    Drove all the way down and the store closes at 4pm, google isn’t updated and the five guys website says open till 10. I know Thanksgiving is tomorrow but all stores open till atleast 6. Wouldn’t have wasted my time to drive down.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.