Many customers reported rude and unprofessional staff, with several experiences highlighting a lack of friendliness and poor service.
Food Quality
There were mixed reviews on food quality, with some customers enjoying the ice cream and burgers, while others complained about cold food and poor portion sizes.
Cleanliness
The location was noted for being clean, but some customers raised concerns about hygiene practices among staff.
Service Speed
While some reviews praised quick service, others mentioned long wait times and disorganization during busy periods.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to negative interactions.
BC
Bibin Chacko
Nov 13, 2025
5.0
An excellent location. It was my first purchase from here. But very welcoming … Made very well aswell..
AN
alex nguyen
Nov 9, 2025
3.0
overall good, but today my dad went to get me a oreo blizzard and he came back with a mint oreo blizzard even though he asked for a regular one
OD
Oliver Duvall
Nov 1, 2025
2.0
The burgers are getting smaller while getting pricier. The people working the front had a difficult time figuring out my order...how hard is it to understand "extra pickles"?!?
SS
Stealth Security Systems
Oct 30, 2025
5.0
Love the service! Amazing staff!
WS
W S
Oct 25, 2025
1.0
I purchased a Mushroom Double Cheeze combo but if you take a closer look there is little to no mushroom! Super disappointed.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, fries, and a variety of fast-food items.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM from Monday to Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, this location welcomes families and children, making it a family-friendly dining option.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their order website.
Are there any special deals or rewards available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 1910 Kennedy Rd, Toronto, ON, postal code M1P 2L1, Canada.
What nearby medical services are available around Dairy Queen Grill & Chill?
Nearby medical services include Blue Rose Medical Centre, Blue Rose Pharmacy, Dr. Harshini Sriskanda (Pediatrician), Radiant Dental, Dental Office on Kennedy Road, and The Tooth Corner dental offices.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Johnny's Shawarma (Middle Eastern), Domino's Pizza, Hopper Hut (Sri Lankan and Indian), Pizza On Fire (Italian), and Mothers World (Indian).
Are there any shopping or service locations near Dairy Queen Grill & Chill?
Yes, nearby you can find Freedom Mobile and chatr mobile stores, Banu Jewellery, RG Digital Printing, The UPS Store, Cedarbrae Pools Co. Ltd., and AJB Travel.