Dairy Queen Grill & Chill

3.9
775 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2957 Dufferin St, Toronto, ON
M6B 3T1, Canada

Hours

Reviews

3.9
775 reviews
5 stars
362
4 stars
202
3 stars
95
2 stars
33
1 star
83

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.

Service Speed

Many reviews highlighted slow service, with customers waiting excessively for their orders, even when the restaurant was not busy.

Customer Service

While some customers praised the friendly and accommodating staff, others reported poor customer service experiences, including rudeness and lack of attention.

Food Quality

Feedback on food quality was mixed; some enjoyed their meals and treats, while others complained about incorrect orders and unsatisfactory food preparation.

Pricing Issues

Several customers noted that prices were higher than at other locations, leading to dissatisfaction regarding value for money.
  • AP
    Aryn Pullen
    2 days ago
    1.0
    The place was dirty and smelled like smoke. Service was poor. Waited 30 min for food and was made incorrectly. The staff were not friendly and didn’t have good customer service. Very disappointed.
  • BB
    B
    Oct 5, 2025
    1.0
    I’m extremely disappointed with my recent visit to Dairy Queen. After getting my food, I discovered what looked like to me a baby roach (or a similar type of bug) at the bottom of my burger box running around. It was absolutely disgusting and completely unacceptable for any restaurant. I immediately went inside to let the staff know and received a refund, which I do appreciate. However, the experience completely ruined my appetite and made me question the cleanliness of the entire establishment. People should be very careful eating here — this was not just a minor issue but a serious hygiene concern. I will not be returning, and I hope management takes this seriously and addresses their sanitation practices before serving any more customers.
  • SH
    Suzy H.
    Sep 28, 2025
    1.0
    $8 for a shot glass of ice cream??? Shrinkflation is seriously getting out of hand now.
  • AL
    Avery Labels
    Sep 5, 2025
    5.0
    Ordered ahead of time, was ready at pick up time
  • SW
    Steve Williams
    Aug 29, 2025
    5.0
    Ordered two “Brownie & OREO® Cupfection” Asked the lady to add a little bit of peanut butter and she did so - free of charge. Honestly one of the best sweet treats I’ve had in years. So good, I wanted to leave a review. The lady was so nice and she was so excited to show us her creation. This is what it’s all about! 10/10 service. 10/10 product.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and soft-serve ice cream cones.

What are the operating hours for Dairy Queen Grill & Chill at 2957 Dufferin St, Toronto?

The restaurant is open daily from 11:00 AM to 10:00 PM.