Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
780 reviews
5 stars
367
4 stars
202
3 stars
95
2 stars
33
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported issues with cleanliness, including dirty tables and unsanitary conditions.
Service Quality
Service was frequently described as slow, with several customers expressing frustration over poor customer service and staff unresponsiveness.
Food Quality
While some customers enjoyed the ice cream and certain food items, there were numerous complaints about incorrect orders, food being served cold, and overall dissatisfaction with food preparation.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unhelpful interactions.
Pricing Concerns
Several reviews mentioned high prices compared to other locations, with complaints about perceived 'shrinkflation' and overcharging for items.
- DDDoretta6 days ago5.0Service followed standard timelines.
- VVVirgilioDec 7, 20255.0Staff kept things well organized.
- DDDavidNov 24, 20255.0The food was great the atmosphere was mid and the staff were kinda rude
- APAryn PullenNov 22, 20251.0The place was dirty and smelled like smoke. Service was poor. Waited 30 min for food and was made incorrectly. The staff were not friendly and didn’t have good customer service. Very disappointed.
- BBBOct 5, 20251.0I’m extremely disappointed with my recent visit to Dairy Queen. After getting my food, I discovered what looked like to me a baby roach (or a similar type of bug) at the bottom of my burger box running around. It was absolutely disgusting and completely unacceptable for any restaurant. I immediately went inside to let the staff know and received a refund, which I do appreciate. However, the experience completely ruined my appetite and made me question the cleanliness of the entire establishment. People should be very careful eating here — this was not just a minor issue but a serious hygiene concern. I will not be returning, and I hope management takes this seriously and addresses their sanitation practices before serving any more customers.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and soft-serve ice cream cones.
What are the operating hours for Dairy Queen Grill & Chill at 2957 Dufferin St, Toronto?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide seating options?
Yes, the location offers both indoor and outdoor seating and is family-friendly, welcoming kids.
Can I order food for pickup from Dairy Queen Grill & Chill online?
Yes, you can place your pickup orders online through their official order website.
Is there a mobile app for Dairy Queen that offers exclusive deals?
Yes, customers can download the Dairy Queen app to access exclusive deals.
What is the contact number for Dairy Queen Grill & Chill on Dufferin St?
You can contact Dairy Queen Grill & Chill at +1 416-782-1885.
Since Dairy Queen Grill & Chill is near Lady York Foods, can I conveniently combine grocery shopping with my meal?
Yes, Lady York Foods supermarket is nearby, making it convenient to pick up groceries before or after enjoying a meal at Dairy Queen Grill & Chill.
Is there a car wash nearby if I want to clean my car after visiting Dairy Queen?
Yes, Crosstown Car Wash and Silver Star Car Wash are both close to Dairy Queen Grill & Chill, allowing you to clean your car conveniently after your visit.
Are there any community centers or religious organizations near Dairy Queen Grill & Chill?
Yes, nearby places include the San Lorenzo Latin American Community Centre, Beth Torah Congregation, and San Lorenzo Church, which provide community and religious services.
Does Dairy Queen Grill & Chill welcome families and children?
Yes, this location is family-friendly, welcomes children, and offers seating suitable for families.