Multiple customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.
Service Speed
Many reviews highlighted slow service, with customers waiting excessively for their orders, even when the restaurant was not busy.
Customer Service
While some customers praised the friendly and accommodating staff, others reported poor customer service experiences, including rudeness and lack of attention.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals and treats, while others complained about incorrect orders and unsatisfactory food preparation.
Pricing Issues
Several customers noted that prices were higher than at other locations, leading to dissatisfaction regarding value for money.
AP
Aryn Pullen
2 days ago
1.0
The place was dirty and smelled like smoke. Service was poor. Waited 30 min for food and was made incorrectly. The staff were not friendly and didn’t have good customer service. Very disappointed.
BB
B
Oct 5, 2025
1.0
I’m extremely disappointed with my recent visit to Dairy Queen. After getting my food, I discovered what looked like to me a baby roach (or a similar type of bug) at the bottom of my burger box running around. It was absolutely disgusting and completely unacceptable for any restaurant.
I immediately went inside to let the staff know and received a refund, which I do appreciate. However, the experience completely ruined my appetite and made me question the cleanliness of the entire establishment.
People should be very careful eating here — this was not just a minor issue but a serious hygiene concern. I will not be returning, and I hope management takes this seriously and addresses their sanitation practices before serving any more customers.
SH
Suzy H.
Sep 28, 2025
1.0
$8 for a shot glass of ice cream??? Shrinkflation is seriously getting out of hand now.
AL
Avery Labels
Sep 5, 2025
5.0
Ordered ahead of time, was ready at pick up time
SW
Steve Williams
Aug 29, 2025
5.0
Ordered two “Brownie & OREO® Cupfection” Asked the lady to add a little bit of peanut butter and she did so - free of charge. Honestly one of the best sweet treats I’ve had in years. So good, I wanted to leave a review. The lady was so nice and she was so excited to show us her creation. This is what it’s all about! 10/10 service. 10/10 product.
What are the operating hours for Dairy Queen Grill & Chill at 2957 Dufferin St, Toronto?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide seating options?
Yes, the location offers both indoor and outdoor seating and is family-friendly, welcoming kids.
Can I order food for pickup from Dairy Queen Grill & Chill online?
Yes, you can place your pickup orders online through their official order website.
Is there a mobile app for Dairy Queen that offers exclusive deals?
Yes, customers can download the Dairy Queen app to access exclusive deals.
What is the contact number for Dairy Queen Grill & Chill on Dufferin St?
You can contact Dairy Queen Grill & Chill at +1 416-782-1885.
Since Dairy Queen Grill & Chill is near Lady York Foods, can I conveniently combine grocery shopping with my meal?
Yes, Lady York Foods supermarket is nearby, making it convenient to pick up groceries before or after enjoying a meal at Dairy Queen Grill & Chill.
Is there a car wash nearby if I want to clean my car after visiting Dairy Queen?
Yes, Crosstown Car Wash and Silver Star Car Wash are both close to Dairy Queen Grill & Chill, allowing you to clean your car conveniently after your visit.
Are there any community centers or religious organizations near Dairy Queen Grill & Chill?
Yes, nearby places include the San Lorenzo Latin American Community Centre, Beth Torah Congregation, and San Lorenzo Church, which provide community and religious services.
Does Dairy Queen Grill & Chill welcome families and children?
Yes, this location is family-friendly, welcomes children, and offers seating suitable for families.