Numerous customers reported consistently small portion sizes compared to other locations, leading to dissatisfaction.
Customer Service
Many reviews highlighted rude and dismissive behavior from staff, contributing to a negative dining experience.
Food Quality
Several customers expressed disappointment with the quality of food, citing issues like overcooked or undercooked ingredients and lack of freshness.
Hygiene Concerns
There were alarming reports regarding unsanitary food handling practices, including finding hair in food and poor cleanliness.
Value for Money
Customers felt that the high prices did not match the quality and quantity of food received, leading to a perception of being overcharged.
JG
James Grant
Jan 4, 2026
5.0
I didn't order anything.
(Picture is of my order.)
AB
Amir Bagheri
Dec 12, 2025
1.0
I’ve tried this brand at many locations, and while some are acceptable, this location is absolutely terrible. I ordered two bowls, and both were half the normal portion size compared to other locations.
When I asked the staff to fix it, they were extremely rude and disrespectful and told me I would be charged extra for a normal portion.
I will never buy anything from this location again. Head office should stop just collecting profits and start paying attention to quality control and staff professionalism.
SA
Sahar A
Dec 12, 2025
1.0
I was very disappointed with my experience at this Chipotle location. The portion sizes were noticeably smaller compared to other Chipotle branches, which was frustrating given the price. When I politely asked why the portions were so small, the staff responded rudely and dismissively. I honestly should have walked away, but I didn’t; however, there will definitely be no return visit for me. This location fell well below the standard I expect from Chipotle in both portion consistency and customer service.
CE
chris eby
Dec 2, 2025
2.0
Very disappointed in the quality of the food , beans were mushy, meat was salty and tasteless.. just mess of food slapped in a bowl with dented lid also grill looked liked like it had not been cleaned in along time . Unfortunately won’t be eating at Chipotles again .
GG
Ghost Ghost
Nov 25, 2025
1.0
The worst experience. I bought from here the other day and the amount of food that I received was disappointing, not only the food I've paid was a small portion, but also the service was terrible. The workers were giving attitudes and was very rude. There is a reason why the rating is this low, overpriced and terrible service.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Yorkdale Mall?
Chipotle Mexican Grill at Yorkdale Mall is open Monday to Saturday from 10:30 AM to 9:00 PM, and on Sunday from 10:30 AM to 7:00 PM.
Where is Chipotle Mexican Grill located in Toronto?
It is located at Unit FC-04, 3401 Dufferin Street, Toronto, ON M6A3A1, Canada, inside Yorkdale Mall.
Does Chipotle Mexican Grill at Yorkdale Mall offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at Yorkdale Mall by phone or email?
You can call them at +1 416-782-8601 or email at on.1750.YorkdaleMall@chipotle.com.
Can I order food online from Chipotle Mexican Grill at Yorkdale Mall?
Yes, you can order online by visiting https://www.chipotle.ca/#menu.
Does Chipotle Mexican Grill at Yorkdale Mall welcome LGBTQ+ customers?
Yes, this location welcomes LGBTQ+ customers.
What types of cuisine does Chipotle Mexican Grill at Yorkdale Mall serve?
They serve Mexican cuisine, specializing in fast food options.
What nearby places can I visit for dessert after dining at Chipotle Mexican Grill?
You can visit the Lindt Chocolate Shop - Yorkdale or Hattendo Cafe Toronto for desserts nearby.
Are there options for shopping clothing nearby Chipotle at Yorkdale Mall?
Yes, nearby clothing stores include UNTUCKit, Lacoste Yorkdale, Fendi, Tory Burch, American Eagle & Aerie, Bluenotes, Marc Jacobs, and OFFLINE by Aerie.
What other dining options are available near Chipotle Mexican Grill at Yorkdale Mall?
Nearby dining options include Dine on 3 (Japanese/Sushi), Amaya Express (Indian), Subway, KFC, Big Smoke Burger, Second Cup Café (Cafe), and Earls Restaurants.