Chipotle Mexican Grill

3.6
858 reviews

Hours

Reviews

3.6
858 reviews
5 stars
352
4 stars
195
3 stars
82
2 stars
49
1 star
180

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes compared to other locations, leading to dissatisfaction.

Customer Service

Many reviews highlighted rude and dismissive behavior from staff, contributing to a negative dining experience.

Food Quality

Several customers expressed disappointment with the quality of food, citing issues like overcooked or undercooked ingredients and lack of freshness.

Hygiene Concerns

There were alarming reports regarding unsanitary food handling practices, including finding hair in food and poor cleanliness.

Value for Money

Customers felt that the high prices did not match the quality and quantity of food received, leading to a perception of being overcharged.
  • JG
    James Grant
    Jan 4, 2026
    5.0
    I didn't order anything. (Picture is of my order.)
  • AB
    Amir Bagheri
    Dec 12, 2025
    1.0
    I’ve tried this brand at many locations, and while some are acceptable, this location is absolutely terrible. I ordered two bowls, and both were half the normal portion size compared to other locations. When I asked the staff to fix it, they were extremely rude and disrespectful and told me I would be charged extra for a normal portion. I will never buy anything from this location again. Head office should stop just collecting profits and start paying attention to quality control and staff professionalism.
  • SA
    Sahar A
    Dec 12, 2025
    1.0
    I was very disappointed with my experience at this Chipotle location. The portion sizes were noticeably smaller compared to other Chipotle branches, which was frustrating given the price. When I politely asked why the portions were so small, the staff responded rudely and dismissively. I honestly should have walked away, but I didn’t; however, there will definitely be no return visit for me. This location fell well below the standard I expect from Chipotle in both portion consistency and customer service.
  • CE
    chris eby
    Dec 2, 2025
    2.0
    Very disappointed in the quality of the food , beans were mushy, meat was salty and tasteless.. just mess of food slapped in a bowl with dented lid also grill looked liked like it had not been cleaned in along time . Unfortunately won’t be eating at Chipotles again .
  • GG
    Ghost Ghost
    Nov 25, 2025
    1.0
    The worst experience. I bought from here the other day and the amount of food that I received was disappointing, not only the food I've paid was a small portion, but also the service was terrible. The workers were giving attitudes and was very rude. There is a reason why the rating is this low, overpriced and terrible service.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Yorkdale Mall?

Chipotle Mexican Grill at Yorkdale Mall is open Monday to Saturday from 10:30 AM to 9:00 PM, and on Sunday from 10:30 AM to 7:00 PM.

Where is Chipotle Mexican Grill located in Toronto?

It is located at Unit FC-04, 3401 Dufferin Street, Toronto, ON M6A3A1, Canada, inside Yorkdale Mall.