Many customers reported a decline in food quality, with complaints about tasteless dishes, over-salted ingredients, and poorly cooked meat.
Portion Sizes
Numerous reviews highlighted inconsistent and often small portion sizes, with some customers feeling shortchanged compared to other locations.
Customer Service
Customer service experiences varied widely, with several reports of rude staff and rushed service, leading to dissatisfaction.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with mentions of dirty tables and unsanitary conditions.
Overall Experience
While some customers enjoyed their meals and found the food satisfactory, many expressed disappointment and indicated they would not return.
AC
april canlas
2 days ago
2.0
My son & i ordered their carne asada plus extra meat and to be frank, we was excited to try it cause obviously its steak and we was hoping for it to be nice tender & not dry. We got the total opposite, their steak is super dry and you can only enjoy it with the sauce you pick to put on it, plus hot sauce ๐ซ๐ฎโ๐จ very disappointing ๐ not sure if I'll go back. Sorry but the cook needs to change how they cook the steak, since its going to stay in the steamer ( it will get super over cooked and the moisture from the beef will dry out)
This Chipotle is usually great - the employees are friendly and jovial, the foods fresh and the value is awesome.
The reason I canโt give this location a 5 stars is because some of the employees are inconsistent in charging for items. I asked for salsa on my bowl, and then asked them to put it on the side instead and I was told that Iโd be charged extra? Iโve never had that experience before - usually employees are happy to oblige customer requests (which is why I always come back to Chipotle).
But now I refuse until they stop skimping on portions.
MW
M. W_81
Nov 8, 2025
1.0
I usually really like Chipotle's food. However, when I visited this restaurant just now (November 8th, 9:25 pm), I turned right around and left: all the tables were filthy, the floor looked like it hadn't been mopped in days, and there were food scraps and papers everywhere. No, thank you. I have no idea what the staff were doing there; the four of them just stood behind the counter and watched.
PN
Payal Nashier
Nov 7, 2025
4.0
Really good food. One can really customize exactly what they would like to add to it.
Service was fast. Overall good experience.
A bit stressful to order, could slow down a bit to give a better experience.