Chipotle Mexican Grill

4.1
956 reviews

Hours

Reviews

4.1
956 reviews
5 stars
507
4 stars
235
3 stars
72
2 stars
41
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and taste, while others reported issues with overcooked meat and small portions.

Service Consistency

Service quality varies significantly; some customers experienced friendly and efficient service, while others reported rudeness and long wait times.

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and restrooms, with some customers expressing concern about unsanitary conditions.

Portion Sizes

Inconsistent portion sizes reported, with some customers receiving generous servings while others felt portions were too small.

Customer Experience

Several customers noted negative experiences related to staff attitude and lack of accommodation for requests, impacting overall satisfaction.
  • AS
    Alexandria Smith
    4 days ago
    5.0
    Best location I've ever seen. Love this bowl. It was really made with love
  • JP
    Jessie Poon
    Nov 10, 2025
    3.0
    [Update: Changed to 3 stars as the Chipotle team has been very responsive and promised to improve the seasoning.] Ordered 2 burrito bowls and guac from UberEats. All of them were so salty I could literally taste bitterness
  • MW
    M. W_81
    Nov 8, 2025
    5.0
    Since I left the Yonge St branch immediately due to the lack of cleanliness, I visited this branch and received the usual quality: the burrito was generously filled and tasted good. The place seemed clean and inviting.
  • WM
    William McDougall
    Oct 23, 2025
    1.0
    Unfortunately, this is the worst chipotle that I’ve been to. I live in Southington, but also travel up and down the East Coast and have been to many chipotle locations. The food is always dried out and portions are half the size of any other location we’ve been. My 17 yr old son couldn’t finish his $22 meal tonight because it was so dried out. Go to Chipotle but not this location. This has happened multiple times at this location and I never write poor reviews.
  • IK
    ispyalexandra K
    Oct 8, 2025
    5.0
    Always consistent, fresh, healthy, delicious and excellent value. I appreciate the variety of food choices for vegans/vegetarians as well. Great place to meet with friends for a casual and quick bite.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located?

Chipotle Mexican Grill is located at 319 Queen St W, Toronto, ON, M5V 2A4, Canada.

What are the opening hours of Chipotle Mexican Grill on Queen Street West?

The restaurant is open every day from 10:45 AM to 11:00 PM.