Chipotle Mexican Grill

3.9
1702 reviews
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Business Details

1072 Don Mills Rd, Toronto, ON
M3C 0H8, Canada
(416) 331-9701
https://locations.chipotle.ca/on/toronto/1072-don-mills-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings
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About

Mexican Restaurant

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1072 Don Mills Rd, Toronto, ON
M3C 0H8, Canada

Hours

Reviews

3.9
1,702 reviews
5 stars
874
4 stars
393
3 stars
119
2 stars
82
1 star
234

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overly salty dishes, undercooked rice, and concerns about freshness.

Portion Sizes

Numerous reviews highlighted inconsistency in portion sizes, with many customers feeling that they received insufficient amounts of protein and toppings for the price.

Customer Service

Customer service experiences varied widely, with some praising staff for friendliness and efficiency, while others reported rude behavior and poor management.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and concerns about food hygiene.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality and portion sizes did not justify the cost.
  • MS
    Mackenzie Sinclair
    Nov 17, 2025
    1.0
    I work in Don mills plaza and ran over for something quick, only had $5 in tips as well as some change (I had left my card at work) The “manager” said he couldn’t accept my money.. I assume because the bill had been ripped, I’ve attached a photo of the bill he wouldn’t accept even tho I had just ripped it ever so slightly right in front of him. I pointed out both serial numbers were in tact and just the top needed to be taped, he still refused. Left with nothing. Absolute 0 for customer service.
  • YF
    youstina fahim
    Nov 15, 2025
    1.0
    I usually enjoy the food here, and I come every week, but my recent experience was really disappointing. The portions have become noticeably smaller over the past few weeks. Yesterday, the staff barely put anything in my bowl, it was literally half empty. For the price, I expect consistent and fair portions without over charging. I hope this issue is addressed because I’ve always liked this place, but lately it’s been frustrating.
  • MM
    Mike M
    Nov 15, 2025
    1.0
    This has to be the worst chipotle location. The last three times I've been here they are always out of what I want. Go to another location if you're not looking to wait half an hour.
  • NK
    Negin Karimi
    Nov 5, 2025
    1.0
    Very unclean. From the kitchen to sitting area is very dirty. Staff moving around with the gloves on and touching everything from food to surface. I think health canada needs to inspect this kind of places. Lots of students going there on their lunch time
  • GH
    Gabriel H
    Oct 27, 2025
    1.0
    I hate to say it, but the management at this location (probably new) seems to be the only Chipotle that charges extra for sides. I’m a regular customer and love Chipotle, but I’m no longer a fan of this location. On two separate occasions, I was asked to pay extra for cheese on the side. After speaking with the manager, I didn’t end up being charged, but it’s still frustrating to even be asked, especially at a franchise known for being lenient with sides.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Don Mills?

Chipotle Mexican Grill at 1072 Don Mills Rd is open daily from 10:30 AM to 11:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, this Chipotle location offers both in-store pickup and delivery services.