Many customers expressed dissatisfaction with the small portion sizes, often feeling that they did not receive enough food for the price paid.
Service Quality
Reviews highlighted inconsistent service quality, with some customers praising friendly staff while others reported rude or dismissive behavior.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh and flavorful meals, while others reported issues such as cold food, poor presentation, and even food safety concerns.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Delivery Issues
Customers frequently reported problems with online orders, including missing items, incorrect orders, and long wait times.
NM
Natalie M
3 days ago
5.0
A consistent good burrito bowl. Pleasant staff. Thank you!
AS
Alexandra E Sarcuse
Nov 12, 2025
1.0
Paid $30 for a steak burrito bowl with chips - $40 after tip and delivery fees. Called the store around 9:10 p.m and asked the man working if he could half a portion of rice and extra peppers/corn instead which he agreed to. Received the order with soo much rice and no peppers at all, hardly any corn. Steak did not look like the picture, looked more like dog food. Took them 40 mins to make on top of all that, had my first delivery driver cancel as he didn’t want to wait any longer. Would expect this at a cheaper place but when I’m paying the same prices as a restaurant, it’s very disappointing.
AW
Anna Wong
Oct 27, 2025
1.0
Lined up for the advertised BOGO but they purposely took their time to limit the redemption. There was a line up around the and surrounding the store. No one came out to cut the line or to advise us we were wasting our time.
MM
Max Molina
Oct 8, 2025
1.0
I asked for double chicken does this look like double chicken to ya’ll? Also, asked for queso and this what they give me for queso. This chipotle location is the worst there is out there.
LB
Liam Bennett
Oct 6, 2025
1.0
Portion sizes are extremely small feeling really unsatisfied with my food seems like you have to verbally walk the employees threw everything to get a decent meal at this Chipotle