Chipotle Mexican Grill

2.7
148 reviews

About

Mexican Restaurant

Location

Chipotle Mexican Grill
430 King St W, Toronto, ON
M5V 1K3, Canada

Hours

Reviews

2.7
148 reviews
5 stars
52
4 stars
9
3 stars
4
2 stars
11
1 star
72

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes compared to other locations, often feeling shortchanged for the price.

Service Quality

Feedback indicates a mix of experiences with service; while some praised friendly staff, many reported rude or inattentive service, and disorganization during busy times.

Cleanliness

Several reviews highlighted poor cleanliness and unsanitary conditions at the location, with reports of dirty tables and food debris.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning undercooked ingredients, stale items, and overall lack of freshness.

Management Issues

Many reviews pointed to poor management and training, leading to inconsistent service and food preparation, contributing to a negative dining experience.
  • AA
    Asad Ali
    4 days ago
    1.0
    I’m posting this because customers should be aware of what happened during my recent visit. I ordered a bowl from this Chipotle location and discovered a piece of plastic mixed in with the food. It wasn’t a tiny fragment, it was large enough to be a real choking hazard if I hadn’t noticed it. This completely ruined the meal and raised serious concerns about food safety here.Finding a foreign object in a ready-to-eat meal is unacceptable and suggests a breakdown in basic quality control. I’ll be hesitant to return, customers should feel confident that their food is being handled safely.
  • AS
    Alejandro Shiri
    4 days ago
    1.0
    After explaining to the worker that we were attempting to redeem points for a bag of chips, he misunderstood what we were talking about and had the audacity to respond with sass and aggression. Thankfully, we were directed to a more competent worker who was far less focused on quick quips and smart answers. Perhaps a crash course on customer service plus remembering to utilize our auditory canals would be beneficial to some workers in this location.
  • RR
    Raj Rama
    Nov 15, 2025
    4.0
    Great food when you want something nutritious and healthy 😋
  • BB
    Ben
    Nov 14, 2025
    1.0
    Just looks dirtier than normal chipotles, the meats are all in rough shape and always out of guac. Not hygienic, management need SERIOUS changes especially since there is a fantastic other chipotle right near by. I don’t know what they are thinking but they’re doing a TERRIBLE job here…..
  • KA
    K A
    Nov 13, 2025
    1.0
    I came for pick up and only 3 customers inside and the cashier said wait outside!!! Unbelievable!!

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Toronto?

Chipotle Mexican Grill is located at 430 King St W, Toronto, ON, M5V 1K3, Canada.

What are the opening hours of Chipotle Mexican Grill at 430 King St W?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.