Many customers complained about inconsistent and small portion sizes, often feeling shortchanged compared to other locations.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive service.
Cleanliness
Several reviews highlighted issues with cleanliness and hygiene, including dirty dining areas and concerns about food safety.
Food Quality
Feedback on food quality was mixed, with some enjoying the taste while others reported undercooked or stale ingredients.
Management Issues
Numerous reviews pointed to poor management and organization, leading to chaotic service and unsatisfactory customer experiences.
MG
money girl
Jan 1, 2026
5.0
best chipotle in Toronto!
BG
Brett Gale
Dec 30, 2025
1.0
Why are they so insanely stingy with the meat now??
Incredibly inconsistent, too. Just set a portion and actually deliver that amount. Stop eyeballing it on the low side every time and being so cheap with it.
TY
Tiffany Yui
Dec 17, 2025
4.0
I always go here to get takeaway, the restaurant is a bit smelly with burnt or cooking smell, so I don’t prefer eating there. Staff is nice, the portion is good and the taste is always good
II
IntlShey
Dec 14, 2025
5.0
Came in today with my family the female manager was very friendly great customer service
AW
Arshdeep kaur Waraich
Dec 14, 2025
5.0
I really like this place. I come here often and the customer service here is really great and I really like the food too it’s very tasty.