Many customers reported poor and rude service, with staff displaying a lack of professionalism and attentiveness.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, with many customers feeling they were not receiving value for their money.
Food Quality
Feedback indicated issues with food quality, including stale ingredients and improperly cooked items, leading to dissatisfaction.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions and poor food handling practices.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative reviews.
MJ
Melissa Jackson
Nov 15, 2025
1.0
I’m just so disappointed I’m actually livid this is my favorite place to eat I’m well known most of the employees kno me I spend 26.89 on my food for it to come smashing out my bag and fell on the dirty carpet everything in me wanted to jus pick it up blow off the dirt cuz this is my most favorite food but unfortunately this carpet is nasty and I will not lower myself to do that this is so upsetting poor packaging
TW
Tara W
Nov 8, 2025
1.0
I just received my Uber eats order for a burrito bowl with no rice just the protein and vegetables. I ordered the Barbacoa beef and black beans. There was maybe 2-3 beans and I honestly couldn’t even find any beef. I thought at first the onions were beef, but then after looking at it more, it was just onions. I can only eat protein, and they literally didn’t even give me the protein that I needed in my meal.
JR
Jesse Robins
Oct 23, 2025
5.0
High-quality and very quick
VL
Valentina Large
Oct 5, 2025
1.0
They were very cheap and took one portion of meat and split it between two people. I got barely any meat and rice in my bowl. I got about one and a half spoons of rice and barely a spoonful of the meat. The also forgot to put lettuce in the other bowl. Server didn’t listen and put brown rice instead of white. Not worth going. Never going back either.
LL
Love
Oct 5, 2025
1.0
This chipotle is the worst chipotle I’ve ever been to in my 21 years of living and going to chipotle. Unfortunately this is the closest one to me but having to deal with the rude staff makes me not want to go there. I go out of my way to the further one just to avoid the staff. The Filipino manager to be specific. He’s rude, has attitude and I know from friends and family I’m not the first one to experience this. It’s very disappointing because I love chipotle. He charges for things that other chipotles I’ve been to do not charge me for. It’s ridiculous I feel like I’m getting scammed. Please chipotle train your employees at this location better and make sure that your prices are accurate and I’m not getting charged for things I should not be. I am a loyal customer and I love your food so much but this location really makes me not want to come.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Toronto?
Chipotle Mexican Grill is located at 101 Laird Dr, Toronto, ON, M4G 3T7, Canada.
What are the opening hours of Chipotle Mexican Grill at 101 Laird Dr?
Chipotle Mexican Grill is open every day from 10:45 AM to 10:00 PM.
Is Chipotle Mexican Grill at 101 Laird Dr currently open or closed?
Chipotle Mexican Grill is currently open and operating normally.
How can I contact Chipotle Mexican Grill in Toronto?
You can reach Chipotle Mexican Grill by phone at +1 416-421-6210 or email at ON.4733.Leaside@chipotle.com.
Can I order food online from Chipotle Mexican Grill at 101 Laird Dr?
Yes, you can order online through their menu at https://www.chipotle.ca/#menu.
Where can I find Chipotle Mexican Grill on social media?
You can find Chipotle Mexican Grill on Facebook at https://www.facebook.com/112968548555829 and on Twitter @ChipotleTweets.
Which nearby car rental agencies are close to Chipotle Mexican Grill at 101 Laird Dr?
Nearby car rental agencies include Alamo and Enterprise Rent-A-Car, making it convenient to rent a vehicle before or after dining.
Are there any nearby automotive services near Chipotle Mexican Grill?
Yes, there are multiple nearby options such as Direct-Repair Leaside, Speedy Glass Leaside, Apple Auto Glass, Krown Toronto - Laird, AML Auto Service, and Krown Rust Control for your automotive repair and maintenance needs.
What beauty and wellness services can I find near Chipotle Mexican Grill?
Nearby beauty and wellness options include Passion Nails Toronto for nail and waxing services, Art of San Beauty medical spa, and Beauty Haus Collective beauty salon and makeup artist services.
What are some nearby dining options around Chipotle Mexican Grill at 101 Laird Dr?
Besides Chipotle, nearby dining options include Olde Yorke Fish & Chips, Amsterdam Barrel House brewery and beer bar, Mary Brown's chicken restaurant, and Pizzaville pizza restaurant.