Brand Certified
Chipotle Mexican Grill
3.3(229 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
85 The Pond Rd, Toronto, ON
M3J 0L7, Canada
Certified by Chipotle Mexican Grill • Feb 22, 2026
(437) 880-8256
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.ca/on/toronto/85-the-pond-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4644
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.3
229 reviews
5 stars
113
4 stars
16
3 stars
9
2 stars
12
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and flavorful meals while others received cold, greasy, or poorly prepared food.
Portion Sizes
Many reviews highlighted issues with portion sizes, with several customers feeling that they received less food compared to other locations.
Service Experience
Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude behavior and rushed service.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unhygienic conditions, which negatively impacted their dining experience.
- PSPeter StevensonFeb 14, 20261.0Cant wrap burrito properly. What the heck.
- JSJasmine SinghFeb 14, 20265.0Have been coming to this location for almost 3 years... Never felt disappointed
- LRLarisa RoghaniFeb 11, 20261.0Chipotle Mexican Grill – 85 The Pond Rd, North York, ON M3J 3M6 I am writing this review regarding my recent visit to this specific location. Unfortunately, I had a very disappointing experience with one of the male employees serving food. While I was choosing my items, he repeatedly and abruptly stated that any extras would cost extra, in a dismissive tone that made the interaction uncomfortable. The way it was communicated felt unnecessary and unprofessional. When my bowl was handed to me, it was placed down aggressively on the counter in a disrespectful manner. Additionally, I observed him kicking the garbage bin with his foot, which does not reflect the level of professionalism expected from a restaurant environment. I have been a regular customer at this location, but this experience has significantly changed my perception. I hope management reviews staff conduct and ensures better supervision and customer service standards moving forward.
- ADAmir DolatiFeb 11, 20261.0Chipotle Mexican Grill – 85 The Pond Rd, North York, ON M3J 3M6 I am writing this review regarding my recent visit to this specific location. Unfortunately, I had a very disappointing experience with one of the male employees serving food. While I was choosing my items, he repeatedly and abruptly stated that any extras would cost extra, in a dismissive tone that made the interaction uncomfortable. The way it was communicated felt unnecessary and unprofessional. When my bowl was handed to me, it was placed down aggressively on the counter in a disrespectful manner. Additionally, I observed him kicking the garbage bin with his foot, which does not reflect the level of professionalism expected from a restaurant environment. I have been a regular customer at this location, but this experience has significantly changed my perception. I hope management reviews staff conduct and ensures better supervision and customer service standards moving forward.
- DGDecker GolemiecFeb 7, 20264.0Yummy burritos, I forgot it in the car last night though and I imagine it’s quite frozen. I’ll still eat I though, 9/10 burrito experience
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 85 The Pond Rd, Toronto?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Toronto?
It is located at 85 The Pond Rd, Toronto, ON M3J 0L7, Canada.
How can I contact Chipotle Mexican Grill at 85 The Pond Rd?
You can contact them by phone at +1 437-880-8256 or via email at ON.4644.YorkUniversi@chipotle.com.
Can I order food online from Chipotle Mexican Grill at this location?
Yes, you can order online by visiting https://www.chipotle.ca/#menu.
Is Chipotle Mexican Grill at 85 The Pond Rd currently open?
Yes, the location is open and operating according to the stated hours.
What category of restaurant is Chipotle Mexican Grill at this location?
It is categorized as a Mexican restaurant.
Are there other dining options near Chipotle Mexican Grill at 85 The Pond Rd?
Yes, nearby dining options include Insomnia Cookies for desserts, Papa Johns Pizza, Burger King Canada, Tim Hortons, Pita Pit, Osmow's Shawarma, Kajun Chicken & Seafood, Gong Cha bubble tea, Fat Bastard Burrito, Amaya Express, and Bahn Mi Boys.
What educational institutions are located near Chipotle Mexican Grill at this address?
Nearby educational institutions include Seneca Faculty of Communication, Art and Design, York University School of Continuing Studies, Seneca College's School of Biological Sciences and Applied Chemistry, Seneca@York Campus, Seneca College Animation Arts Centre, YorkU School of Information Technology, and YorkU Department of Communication and Media Studies.
Are there convenient banking services close to Chipotle Mexican Grill at 85 The Pond Rd?
Yes, there are two nearby banks: RBC On Campus (cash at ATM only) and RBC Royal Bank.
Is parking available near Chipotle Mexican Grill at this location?
Yes, parking is available at The Pond Rd West Lot nearby.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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