Chipotle Mexican Grill

3.3
221 reviews

Hours

Reviews

3.3
221 reviews
5 stars
110
4 stars
15
3 stars
9
2 stars
12
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with some praising friendliness and efficiency, while others reported rudeness and a lack of hospitality.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold meals, poor ingredient quality, and inconsistency in portion sizes.

Cleanliness

Several reviews highlighted concerns about hygiene, with reports of dirty tables, unclean surfaces, and food safety issues.

Portion Sizes

Numerous customers complained about small portion sizes compared to other locations, leading to feelings of being shortchanged.

Atmosphere

While some enjoyed the ambiance and vibe of the restaurant, others felt rushed and uncomfortable due to staff behavior.
  • RB
    Rajat Boora
    Jan 5, 2026
    1.0
    20$ just for Rice....worst chipotle location ever.
  • NY
    nadine ygay
    Dec 30, 2025
    5.0
    I felt very special the way they all greeted me happily when I came in and how eager they were to serve me even though it seemed they were busy. They served me right away and guided me through everything. Their dining had a nice vibe. It was soothing and It was a great time for me to relax and enjoy my food which was totally great. Love the amount of food they gave and also the flavor. It also looked like everything was fresh. I totally recommend this to everyone and will come back for sure!
  • LL
    Liaxii
    Dec 30, 2025
    5.0
    Totally love the food! My food was very tasty and great balance from everything. Portions were also plenty and filled my belly up. I like how when I entered, they greeted very warmly and served in a quick manner. Even though I had some specific requests, they happily catered to it. The place also had a nice atmosphere. It's a great place to visit after a long day.
  • VG
    Victoria G
    Dec 27, 2025
    3.0
    It's not the food, it's that employees slop in bowl ingredients. It's unappetizing. Have good will, customer service pays off.
  • SK
    Srinivasa Kalyan Karavadi
    Dec 23, 2025
    1.0
    Serve with some hygiene on the surface, portion of burrito was on the surface

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 85 The Pond Rd, Toronto?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Toronto?

It is located at 85 The Pond Rd, Toronto, ON M3J 0L7, Canada.