Business Details
About
Mexican RestaurantChipotle Mexican Grill
Location
Hours
Reviews
3.6
431 reviews
5 stars
221
4 stars
57
3 stars
24
2 stars
25
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff behavior and long wait times, leading to a negative dining experience.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, with customers feeling they were not receiving value for their money.
Food Quality
While some customers enjoyed the food, there were complaints about inconsistency in quality, including issues with incorrect orders and food preparation.
Positive Staff Interactions
Despite the negative feedback, several customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
- LGLASH GOD2 days ago5.0This chipotle is hands-down, the best in the city. I am a Chipotle Connoisseur. The food is always fire. Staff is really hard working and friendly. Whoever owns this franchise location is clearly focused on training and culture. If you’re going to Chipotle in Toronto, do it right and go to this location 🫡 5 stars all around
- ASAsal SoleimannezhadJan 4, 20262.0I really like Chipotle and have been to this branch a lot but this time not only the service was poor but the food was extremely spicy.
- GRGanesh RahulDec 22, 20251.0The staff here showed clear racist behavior and judged us based on our appearance, assuming we were delivery drivers or had come only to pick up an order. The way we were treated was humiliating and unacceptable. Customers should think twice before visiting, especially based on how you dress—because apparently that determines how much respect you get here. What’s worse is that the owner doesn’t seem to care about customer reviews or complaints, which makes it obvious this behavior is being ignored or tolerated. Many people have faced similar treatment at this location, and it’s time this issue reaches Chipotle corporate. This kind of discrimination has no place in a global brand. Extremely disappointing experience. I would not recommend this location to anyone.
- ARAbhilash reddyDec 22, 20251.0I would rate 0 stars for this restaurant but unfortunately there’s no way I can do so. Store says it’s open at 10:45 but they don’t accept online orders and even if you reach restaurant, person working over their will make you wait just to clean their store and accept order post 11AM. Service - Negative points I never recommend visiting this store.
- AJAlexander JungDec 17, 20255.0Christian & the team pulled together our catering order last minute after some miscommunication. Went above and beyond to make it work and ensure we were happy! They were fantastic and appreciate them sorting it out
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 121 Bloor St E, Toronto?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Toronto?
It is located at 121 Bloor St E, Toronto, ON, M4W 3M5, Canada.
How can I contact Chipotle Mexican Grill at 121 Bloor St E?
You can call them at +1 416-922-6399 or email ON.3861.BloorStE@chipotle.com.
Is Chipotle Mexican Grill at 121 Bloor St E currently open?
The location is currently open and operating.
Where can I order food online from Chipotle Mexican Grill in Toronto?
You can order online by visiting https://www.chipotle.ca/#menu.
What types of cuisine does Chipotle Mexican Grill offer?
Chipotle Mexican Grill offers Mexican cuisine with fast food style service.
Which nearby public transportation or parking options can help me visit Chipotle Mexican Grill?
You can use the 650 Church Street Parking - Precise ParkLink located nearby for convenient parking when visiting.
What other dining options are near Chipotle Mexican Grill at 121 Bloor St E?
Nearby restaurants include Yuzuki Japanese Restaurant, Ichiriki sushi restaurant, Presse Cafe, Firkin on Bloor pub, and Sunset Grill for breakfast and brunch.
Are there any nearby grocery or health food stores close to Chipotle Mexican Grill?
Yes, City Market and The Market By Longo's HBC, both grocery and health food stores, are located nearby for your shopping needs.
What community or cultural locations are near Chipotle Mexican Grill to explore?
Nearby places include the Ontario Arts Council and St. Andrew's United Church, providing cultural and community experiences to visit before or after dining.