Chipotle Mexican Grill

3.6
407 reviews

Hours

Reviews

3.6
407 reviews
5 stars
208
4 stars
57
3 stars
24
2 stars
24
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including small portions, incorrect orders, and missing items.

Customer Service

While some reviews praised friendly and attentive staff, others highlighted rude behavior and poor service experiences.

Order Accuracy

Numerous complaints were made about incorrect orders, including missing items and wrong dietary preferences being served.

Cleanliness and Environment

The cleanliness of the location received mixed reviews, with some customers noting cleanliness while others reported unsanitary conditions.

Speed of Service

Customers experienced both quick service and frustrating delays, particularly during busy times or with online orders.
  • SR
    Saurab Rai
    2 days ago
    5.0
    Clean, efficient, polite staffs, food was great, really enjoyed my short time here:)
  • SN
    sangeeta naidu
    5 days ago
    5.0
    Chipotle has always been my favorite place for Tex-Mex cuisine. I ordered the steak burrito bowl and I was blown away as usual. I love that it tastes the same no matter where I have it. Delicious juicy steak, crunchy vegetables and tangy salsa. The place was crowded when I went to pick up my order for my work lunch but the service was great as always. It tasted great even later that evening when I had the remaining for dinner. A delight as always ♥️
  • AG
    Amy E. Graham
    Nov 13, 2025
    5.0
    Speedy service from a polite and respectful staff. The food was fresh and hot. This location is busy enough to keep the freshly prepared food coming , but not enough to impact wait times.
  • MN
    Mehdi Norouzi
    Nov 9, 2025
    1.0
    I really like this restaurant and I usually get food from different branches of this restaurant, but unfortunately, look how small the food is and this meal is $15! I think they should increase the amount in the dish and most importantly, I was very upset that the chicken was burnt and there was hair in the food! I called and my problem was not solved and it was just a survey! I'm sorry for you.
  • HL
    Hayley Lundy
    Nov 4, 2025
    1.0
    We have ordered Uber Eats from this location so many times over the years and it is by far the WORST chipotle. The food is never good quality, and they ALWAYS forget items in our order. Uber never refunds us for the missed items because the chips and queso we pay for do not meet “refund criteria”. How is that possible? The last 4 times we’ve ordered they have forgotten to pack chips with our chips and queso. Don’t bother ordering from here. The staff is rude and they do not care. Never ordering from here again.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 121 Bloor St E, Toronto?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Toronto?

It is located at 121 Bloor St E, Toronto, ON, M4W 3M5, Canada.