Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.6
434 reviews
5 stars
221
4 stars
56
3 stars
24
2 stars
25
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff and long wait times, with some feeling discriminated against based on appearance.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, with customers feeling they were not receiving value for their money.
Food Quality
While some customers praised the food as delicious, others reported issues such as burnt items, incorrect orders, and overall inconsistency in quality.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with friendly staff and enjoyable meals, indicating that experiences can vary significantly.
IS
Ibrahim Seraj
Feb 1, 2026
1.0
They never give enough, especially when you order online they always give less
JR
Jonathon Ryan
Jan 13, 2026
1.0
Worst burrito I've ever had. Twice! I thought the first time was an accident as I've enjoyed chipotle many times at other locations. Felt like and tasted like I swallowed metal fragments. Throat and stomach hurt rest of night. That was on the second try. First time was just really crappy and somewhat stale.
LG
LASH GOD
Jan 10, 2026
5.0
This chipotle is hands-down, the best in the city. I am a Chipotle Connoisseur. The food is always fire. Staff is really hard working and friendly. Whoever owns this franchise location is clearly focused on training and culture. If you’re going to Chipotle in Toronto, do it right and go to this location 🫡 5 stars all around
AS
Asal Soleimannezhad
Jan 4, 2026
2.0
I really like Chipotle and have been to this branch a lot but this time not only the service was poor but the food was extremely spicy.
GR
Ganesh Rahul
Dec 22, 2025
1.0
The staff here showed clear racist behavior and judged us based on our appearance, assuming we were delivery drivers or had come only to pick up an order. The way we were treated was humiliating and unacceptable.
Customers should think twice before visiting, especially based on how you dress—because apparently that determines how much respect you get here.
What’s worse is that the owner doesn’t seem to care about customer reviews or complaints, which makes it obvious this behavior is being ignored or tolerated.
Many people have faced similar treatment at this location, and it’s time this issue reaches Chipotle corporate. This kind of discrimination has no place in a global brand.
Extremely disappointing experience. I would not recommend this location to anyone.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 121 Bloor St E, Toronto?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Toronto?
It is located at 121 Bloor St E, Toronto, ON, M4W 3M5, Canada.
How can I contact Chipotle Mexican Grill at 121 Bloor St E?
You can call them at +1 416-922-6399 or email ON.3861.BloorStE@chipotle.com.
Is Chipotle Mexican Grill at 121 Bloor St E currently open?
The location is currently open and operating.
Where can I order food online from Chipotle Mexican Grill in Toronto?
You can order online by visiting https://www.chipotle.ca/#menu.
What types of cuisine does Chipotle Mexican Grill offer?
Chipotle Mexican Grill offers Mexican cuisine with fast food style service.
Which nearby public transportation or parking options can help me visit Chipotle Mexican Grill?
You can use the 650 Church Street Parking - Precise ParkLink located nearby for convenient parking when visiting.
What other dining options are near Chipotle Mexican Grill at 121 Bloor St E?
Nearby restaurants include Yuzuki Japanese Restaurant, Ichiriki sushi restaurant, Presse Cafe, Firkin on Bloor pub, and Sunset Grill for breakfast and brunch.
Are there any nearby grocery or health food stores close to Chipotle Mexican Grill?
Yes, City Market and The Market By Longo's HBC, both grocery and health food stores, are located nearby for your shopping needs.
What community or cultural locations are near Chipotle Mexican Grill to explore?
Nearby places include the Ontario Arts Council and St. Andrew's United Church, providing cultural and community experiences to visit before or after dining.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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