Many customers reported issues with food quality, including small portions, incorrect orders, and missing items.
Customer Service
While some reviews praised friendly and attentive staff, others highlighted rude behavior and poor service experiences.
Order Accuracy
Numerous complaints were made about incorrect orders, including missing items and wrong dietary preferences being served.
Cleanliness and Environment
The cleanliness of the location received mixed reviews, with some customers noting cleanliness while others reported unsanitary conditions.
Speed of Service
Customers experienced both quick service and frustrating delays, particularly during busy times or with online orders.
SR
Saurab Rai
2 days ago
5.0
Clean, efficient, polite staffs, food was great, really enjoyed my short time here:)
SN
sangeeta naidu
5 days ago
5.0
Chipotle has always been my favorite place for Tex-Mex cuisine. I ordered the steak burrito bowl and I was blown away as usual. I love that it tastes the same no matter where I have it. Delicious juicy steak, crunchy vegetables and tangy salsa. The place was crowded when I went to pick up my order for my work lunch but the service was great as always. It tasted great even later that evening when I had the remaining for dinner. A delight as always ♥️
AG
Amy E. Graham
Nov 13, 2025
5.0
Speedy service from a polite and respectful staff. The food was fresh and hot. This location is busy enough to keep the freshly prepared food coming , but not enough to impact wait times.
MN
Mehdi Norouzi
Nov 9, 2025
1.0
I really like this restaurant and I usually get food from different branches of this restaurant, but unfortunately, look how small the food is and this meal is $15! I think they should increase the amount in the dish and most importantly, I was very upset that the chicken was burnt and there was hair in the food!
I called and my problem was not solved and it was just a survey!
I'm sorry for you.
HL
Hayley Lundy
Nov 4, 2025
1.0
We have ordered Uber Eats from this location so many times over the years and it is by far the WORST chipotle. The food is never good quality, and they ALWAYS forget items in our order. Uber never refunds us for the missed items because the chips and queso we pay for do not meet “refund criteria”. How is that possible?
The last 4 times we’ve ordered they have forgotten to pack chips with our chips and queso. Don’t bother ordering from here. The staff is rude and they do not care. Never ordering from here again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 121 Bloor St E, Toronto?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Toronto?
It is located at 121 Bloor St E, Toronto, ON, M4W 3M5, Canada.
How can I contact Chipotle Mexican Grill at 121 Bloor St E?
You can call them at +1 416-922-6399 or email ON.3861.BloorStE@chipotle.com.
Is Chipotle Mexican Grill at 121 Bloor St E currently open?
The location is currently open and operating.
Where can I order food online from Chipotle Mexican Grill in Toronto?
You can order online by visiting https://www.chipotle.ca/#menu.
What types of cuisine does Chipotle Mexican Grill offer?
Chipotle Mexican Grill offers Mexican cuisine with fast food style service.
Which nearby public transportation or parking options can help me visit Chipotle Mexican Grill?
You can use the 650 Church Street Parking - Precise ParkLink located nearby for convenient parking when visiting.
What other dining options are near Chipotle Mexican Grill at 121 Bloor St E?
Nearby restaurants include Yuzuki Japanese Restaurant, Ichiriki sushi restaurant, Presse Cafe, Firkin on Bloor pub, and Sunset Grill for breakfast and brunch.
Are there any nearby grocery or health food stores close to Chipotle Mexican Grill?
Yes, City Market and The Market By Longo's HBC, both grocery and health food stores, are located nearby for your shopping needs.
What community or cultural locations are near Chipotle Mexican Grill to explore?
Nearby places include the Ontario Arts Council and St. Andrew's United Church, providing cultural and community experiences to visit before or after dining.