Numerous customers reported issues with food quality, including bland flavors, overcooked meat, and instances of food poisoning.
Portion Sizes
Many reviews highlighted inconsistent and often small portion sizes, leading to dissatisfaction among customers.
Service Issues
Customers frequently mentioned rude or inattentive staff, slow service, and poor customer service experiences.
Cleanliness Concerns
Several reviews pointed out cleanliness issues, including unsanitary conditions and lack of proper food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
KS
Kamran Sedighi
Nov 8, 2025
3.0
The food was good, the customer service was very bad, the lady who was serving me she was not friendly at all.
4:10
VB
Vaibhav Bhardwaj
Nov 6, 2025
2.0
Asked for Bombay bowl and the server couldn't understand and end up giving me veggie bowl. I asked mild spice and end up getting spicy bowl and the quantity was limited.
GB
Gokay Bascillar
Nov 6, 2025
2.0
Very insonsistent location. Sometimes we get half-full burrito bowls, sometimes the ingredients are missing or wrong, vegetables are in giant chunks or not chopped properly, rice is always a gamble with a good chance of getting mushy rice.
The prices are increasing slowly and sneakily, but the quality is going down.
TY
T Y
Oct 21, 2025
1.0
***COCKROACH SIGHTING *** // Oct 21st 2025, 8:21pm.
The cockroach I saw at this location was MASSIVE & crawling right by the food station. Hopefully this review will save you some sick days due to food poisoning or whatever else you might contract from dining at this establishment.
I hope management takes real action to ensure the food they’re serving customers meets the standards of our health department.
MA
Michael Alexman
Oct 21, 2025
1.0
I rarely post reviews but I feel like I have a duty to warn.
I came here before the blue jays game. Similar to other reviews I am reading now, my family got FOOD POISONING from this location. The rice was also clumpy and hard and the service was as cold as the chicken. Me and my children will not be back to this location. I can see why the local mcdonalds has higher ratings
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Toronto?
Chipotle Mexican Grill is located at 103-4 King St W, Toronto, ON, M5H 1B6, Canada.
What are the operating hours of Chipotle Mexican Grill on weekdays?
Chipotle Mexican Grill is open from 10:45 AM to 10:00 PM Monday through Friday.
Is Chipotle Mexican Grill open on weekends?
Yes, Chipotle Mexican Grill is open from 10:45 AM to 10:00 PM on both Saturday and Sunday.
How can I contact Chipotle Mexican Grill by phone?
You can reach Chipotle Mexican Grill at +1 416-214-0323.
Can I order food online from Chipotle Mexican Grill?
Yes, you can place an order online at https://www.chipotle.ca/#menu.
What type of cuisine does Chipotle Mexican Grill offer?
Chipotle Mexican Grill offers Mexican cuisine, categorized as a Mexican restaurant and fast food restaurant.
What other dining options are near Chipotle Mexican Grill?
Nearby dining options include Marcello's Market & Deli, Cru Restaurant, The Indian Canteen, Lucie (a French and European restaurant), and Manchu Wok (fast food).
Are there any gyms or fitness centers near Chipotle Mexican Grill?
Yes, Crunch Fitness Canada, a gym offering sports and boxing classes, is located nearby.
Where can I find professional services close to Chipotle Mexican Grill?
Near Chipotle, you can find professional services such as ProViso Consulting (employment agencies and career counseling), Matson Driscoll & Damico Ltd (accountant and business consulting), and Desloges Carvajal Law Group (legal services).
What nearby locations could help someone locate Chipotle Mexican Grill?
Nearby landmarks and businesses to locate Chipotle include the Tin & Copper Smith Building (a historical landmark), Zeb Nickel Corp (a mining and granite supplier), and Sovereign General Insurance Co.