Chipotle Mexican Grill

2.8
285 reviews

Hours

Reviews

2.8
285 reviews
5 stars
97
4 stars
22
3 stars
10
2 stars
35
1 star
121

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that portion sizes have decreased significantly compared to other locations, leading to dissatisfaction.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, contributing to a negative dining experience.

Food Quality

Customers frequently mentioned issues with food quality, including undercooked rice, stale ingredients, and inconsistent freshness.

Cleanliness

Several reviews pointed out that the restaurant often appears dirty and unkempt, affecting the overall dining atmosphere.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • RP
    Rose P
    6 days ago
    1.0
    Staff is not friendly, very transactional and don't look like they want to he there. Stingy on portions especially the protein. I keep trying to give them another chance but always disappointing
  • SS
    selin
    Oct 30, 2025
    1.0
    they sent me a veggie bowl with ZERO guacamole in it, you know the bowl type where guac being included is the whole point? ubereats simply gave me 2 dollars back as if that's enough to order guac from this damn place.
  • DS
    Darshil Shah
    Oct 30, 2025
    1.0
    Very low quantity of chicken and too much undercooked rice. Please stop scamming driving away loyal customers who choose this option for lunch
  • JS
    Jan Financial Services
    Oct 27, 2025
    1.0
    Staff waited until 6PM to tell everyone the BOGO wouldn’t be honoured. Why did they allow 30 people to wait in line? Spent 45 mins waiting for no reason
  • WM
    Willianis Montero
    Oct 22, 2025
    1.0
    I don’t even know where to begin. I walked into Chiapotle expecting burritos, bowls, something. Instead, I got… air. The menu looked promising, but when I ordered, they handed me an empty bowl. I paid $18.53 each for the concept of lunch. The ambience was great if you enjoy the sound of your stomach growling in a minimalist food void. Even the napkins felt disappointed in me. If you love paying a lot for absolutely nothing, this is your spot. Otherwise, maybe try literally anywhere else. -------------------------------------------------- I couldn’t reply to your message, so I’m editing my review instead. In this country, our lives are busy — we don’t have time to stop and discuss issues with a manager every time something goes wrong. If you really want to take action, read all the reviews below mine — people are saying the exact same thing. I should’ve read them before coming to this location. You’re literally the reason so many fast-food restaurants are closing because of bad service.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 109 Atlantic Ave, Toronto?

Chipotle Mexican Grill at 109 Atlantic Ave is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Toronto?

It is located at 109 Atlantic Ave, Toronto, ON, M6K 1X4, Canada.