Business Details
About
Mexican Restaurant
Location
Hours
Reviews
3.7
343 reviews
5 stars
195
4 stars
36
3 stars
17
2 stars
18
1 star
77
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food for being fresh, flavorful, and well-prepared, with specific mentions of the Honey Chicken and generous portions.
Service
The staff received numerous compliments for being friendly, accommodating, and efficient, contributing to a positive dining experience.
Cleanliness
The restaurant was consistently noted for its cleanliness and well-organized environment, enhancing the overall customer experience.
Portion Sizes
While many reviews highlighted generous portions, some customers expressed dissatisfaction with smaller portion sizes and inconsistency in serving.
Customer Experience
Overall, the atmosphere was described as welcoming and positive, although a few reviews mentioned instances of poor service or mistakes with orders.
- GUGreg UTIASNov 11, 20253.0The experience at this place is highly dependent on when you go. The weekend staff is consistently good. Quick service and fresh food. I think that woman with the tattoos is the manger. She does a good job. It's good during the week as well when she is working. The Filipino woman (who I believe is another manager) also tends to run things well. Other nights though? The food can be unfresh (especially the rice) and the staff can be a bit rude with aggressively cleaning the store while you're eating/order. I'd give this place 5 stars for the times the good managers are working.
- SAScary Cary a haunted adventureNov 7, 20251.0Why put the burrito in aluminum foil? It is so fragile, breaking so easily and is even a risk because it sticks to the moist burrito. I had a very messy experience, please make this improvement ASAP
- TVToronto VLNov 4, 20253.0Big fan of Chipotle, between my husband and I we order 10x a month and but had a weird encounter today, while ordering a quesadilla today in person like always asked to add veggies to my quesadilla and they said yeah but it will count as a side so we’ll just give you two sides??? I told them I order weekly at other location even online and they proceeded to say it’s policy and brought manager out to lecture me in front of other customers, so embarrassing, I’m there with my 15month old baby I just immediately said it’s fine if you don’t do it but they kept going on and on all for a few veggies. I hate leaving negative reviews but thought this should be brought up
- MRMj RamosNov 3, 20255.0The staff were EXTREMELY friendly and professional! Loved it here especially after a stressful doctor’s appointment!
- RCRonny ChanOct 28, 20255.0Food is delicious. Cleanliness is on point as well, staff were washing their hands and switching gloves etc. Auper nice and friendly as well — gave me extra chicken + we’re generous with the portions. 10/10 location
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at R1-525 University Ave, Toronto?
Chipotle Mexican Grill is open daily from 10:00 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Toronto?
It is located at R1-525 University Ave, Toronto, ON M5G 2L3, Canada.
How can I contact Chipotle Mexican Grill at University Ave?
You can reach them by phone at +1 416-348-0707 or email at ON.4129.UniversityDu@chipotle.com.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online via their menu at https://www.chipotle.ca/#menu.
What types of cuisine does Chipotle Mexican Grill serve?
Chipotle Mexican Grill specializes in Mexican cuisine and fast food.
Is there parking available near Chipotle Mexican Grill at University Ave?
Yes, SP Plus Parking and SP+ Parking facilities are nearby for customers needing parking.
Are there public transit or accessibility options near Chipotle Mexican Grill?
While the profile does not list transit stations, the location at University Ave is centrally accessible and near landmarks like The University of Toronto Oral and Maxillofacial Surgery building for easy navigation.
What nearby dining options can I explore around Chipotle Mexican Grill?
Nearby dining options include Firehouse Subs, Sushiman (a sushi restaurant), Thai Express, Subway, and Bubble Tea Shop for various quick meal choices.
Can customers visit other services near Chipotle Mexican Grill for convenience?
Yes, customers can visit nearby services like Istilo Salon for beauty needs, John Kehoe Financial Planning for financial advice, and Rogers for telecommunications.
Where can I find more information or updates about Chipotle Mexican Grill at University Dundas?
You can visit their Facebook page at https://www.facebook.com/ChipotleCanada/ or follow @ChipotleTweets on Twitter for updates.