There's a Burger King® restaurant near you at 181 Bay St.. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Toronto, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Conflicted.
The morning staff, particularly the South Asian female who's name I cannot remember for the life of me, is always super pleasant and is able to recognize my face and order - even when it has been several months since I've visited! It's astonishing.
On the flip side, with the most recent visit I've made, I was left dumbfounded - and left without picking up my order. Placed a presumably quick order for an ice cream and fries - nothing fancy; ideally expected to be able to pick up within 10 minutes of ordering. While waiting at the restaurant, noticed there was one female working around 6:33pm; seemed busy with an order and did not think too much about it; as two or three or customers arrived, another female with pink hair, and a male popped up from the back; as I approached the 10 minute mark, I asked if my order might possibly be ready - I was told "You're supposed to tell us when you're here for mobile orders. Otherwise we do not make them." That was the first, and only time I've ever heard this - from ANY restaurant/shop/place of establishment. When asked if it could be expedited since i was in a rush for a train and the fact we were approaching 15 minutes without the order starting, I was met with the most disgruntled comments between the two female staff: "Can you make this now. He's in a rush." By this time, I could not wait any longer, or chance waiting another hour for another train to get home. Left the order behind. Annoyed as that would have been my only "real food" after a 12 hour shift. And more so - conflicted - as the level of service and attitude is night and day.
EDIT: Can I at least get a refund? Paid for a product that wasn't received.
TF
The McDonald-Ruggierro Family
Sep 18, 2025
5.0
Just went with the family, amazing afternoon staff friendly and polite
TL
Thomas Liu
Sep 17, 2025
1.0
This location is slow and disorganized. Don’t go here if you are in a hurry. Been here at 11:20AM and past 4:20PM, takes over 10 min to get 2 regular whoppers.
SS
Samiha Sabbour
Aug 28, 2025
4.0
Nice clean quiet location inside this tower in basement level
YP
Yury Pyatetskiy
Aug 28, 2025
3.0
I don’t usually write reviews for large chain fast food establishments, but I like this location and its super kind staff and would love to see some improvement when it comes to fulfilling orders. I used a kiosk to order a whopper combo and specified that I would like no mayo, no pickles and ‘lite’ on other condiments. Request was completely ignored and I got a standard ‘loaded’ sandwich that I ended up throwing away. I guess you can’t “have it your way” at this location 🤷♂️
Burger King is located at 181 Bay St., Toronto, ON, M5J 2S1, Canada.
What are the operating hours of Burger King at 181 Bay St.?
Burger King at 181 Bay St. is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 10:30 AM to 5:00 PM, and closed on Sundays.
Does this Burger King offer drive-through service?
No, the Burger King at 181 Bay St. does not offer drive-through service.
Can I order delivery or in-store pickup from this Burger King?
Yes, this Burger King offers both in-store pickup and delivery services.
What payment methods are accepted at Burger King, 181 Bay St.?
Burger King accepts American Express, Android Pay, Apple Pay, Mastercard, and Visa for payments.
What types of food does Burger King serve at the 181 Bay St. location?
They serve burgers, breakfast, lunch, and dinner, including the signature flame-grilled WHOPPER®, breakfast sandwiches, fries, and iced coffee.
How can I place an order from the Burger King at 181 Bay St.?
You can place an order online through their store locator at https://www.burgerking.ca/store-locator/ or via the Burger King app available on the Apple App Store.
Which nearby shopping centers can I visit when I come to Burger King at 181 Bay St.?
You can visit Brookfield Place Toronto, a nearby shopping center, which is great for shopping before or after your meal at Burger King.
Are there other fast food restaurants close to Burger King at 181 Bay St.?
Yes, McDonald's Canada is located nearby, offering another option for fast food dining in the area.
What other stores are close to Burger King at 181 Bay St. that I can visit?
Nearby you’ll find Roots (a clothing store) and Shoppers Drug Mart (pharmacy and retail). These are convenient stops for shopping or picking up essentials around your Burger King visit.