McDonald's

3.5
346 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
67 Mill Street W, TILBURY, ON
N0P 2L0, Canada

Hours

Reviews

3.5
346 reviews
5 stars
149
4 stars
66
3 stars
31
2 stars
16
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including burnt items, incorrect orders, and cold food.

Customer Service

Mixed feedback on customer service; while some staff were praised for friendliness, many reviews highlighted rudeness and lack of accountability.

Operational Hours

Multiple complaints about the restaurant not being open 24 hours as advertised, causing frustration for customers.

Cleanliness

Some customers noted cleanliness in the restaurant, while others mentioned issues with the bathrooms and overall upkeep.

Order Accuracy

Frequent reports of incorrect orders and missing items, leading to dissatisfaction among customers.
  • HM
    Harley Michaluk
    Nov 16, 2025
    1.0
    This is the second time I’ve went to get the triple pickle with bacon mccrispy and I’ve gotten no bacon and three pickles with barely any lettuce 😥 it’s giving what I ordered vs what I got 🫣
  • AA
    aggie
    Nov 16, 2025
    5.0
    Alway have fresh food and quick and efficient service. Workers are nice. Got complimented on my car and they’re really friendly. Couldn’t ask for better servers
  • JK
    jeff keane
    Nov 8, 2025
    2.0
    I went through the drive thru and shorted food in September. We hopped on the hwy home and realized it when it was too late that we were shorted on food and tje quality was poor. When I called the store to mention the discrepancies I was told that they would send out coupons for free meals to cover the mistakes for my family. I never received the coupons and it has been over 2 months. Next time I will just bypass this location
  • NA
    Nicky Aly
    Oct 26, 2025
    1.0
    RANT to Tilbury McDonald’s!! Decided to get breakfast this morning, mistake I guess. Order one sausage and egg McMuffin meal, 2 hotcake happy meals. The girl giving me my order didn’t even call my order number just said “for you” and didn’t even give me my drinks. One of the boys working realized I was still waiting for something and got them for me. They I get to my car and find that my sausage and EGG McMuffin is just sausage… so I go back in for that. Then I come back and find I’m missing 2 of my 3 hash browns. So I go back in a second time and have to wait for those. They gave me no issues with getting the missing items, I shouldn’t have been missing anything though. They have so many people in there just standing around staring. I watched the girl at the drive thru on her phone multiple times. Another girl just standing around. The girl giving out the orders needs to use better language than “for you”, you’re supposed to call my order number and maybe if you did that you would know I had drinks also. Before anyone says “you haven’t been in their shoes”, I have worked fast food and McDonald’s was dead at this time when I went in. There’s no excuse to forget multiple items when half th workers are standing around and on their phones. Clearly this is a management issue because they let this happen.
  • ML
    McKenna Lessard
    Oct 26, 2025
    1.0
    Stopped off the highway at 1230 am to grab food during a long drive home and they were closed, drive thru closed, inside lights off. Not sure why they advertise as 24/7 if they arent open 24/7

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Tilbury?

McDonald's in Tilbury is open 24 hours a day, seven days a week.

Does McDonald's in Tilbury have a drive-through service?

Yes, the drive-through at McDonald's Tilbury is open 24/7.