Numerous customers reported issues with food quality, including burnt items, incorrect orders, and cold food.
Customer Service
Mixed feedback on customer service; while some staff were praised for friendliness, many reviews highlighted rudeness and lack of accountability.
Operational Hours
Multiple complaints about the restaurant not being open 24 hours as advertised, causing frustration for customers.
Cleanliness
Some customers noted cleanliness in the restaurant, while others mentioned issues with the bathrooms and overall upkeep.
Order Accuracy
Frequent reports of incorrect orders and missing items, leading to dissatisfaction among customers.
HM
Harley Michaluk
Nov 16, 2025
1.0
This is the second time I’ve went to get the triple pickle with bacon mccrispy and I’ve gotten no bacon and three pickles with barely any lettuce 😥 it’s giving what I ordered vs what I got 🫣
AA
aggie
Nov 16, 2025
5.0
Alway have fresh food and quick and efficient service. Workers are nice. Got complimented on my car and they’re really friendly. Couldn’t ask for better servers
JK
jeff keane
Nov 8, 2025
2.0
I went through the drive thru and shorted food in September. We hopped on the hwy home and realized it when it was too late that we were shorted on food and tje quality was poor. When I called the store to mention the discrepancies I was told that they would send out coupons for free meals to cover the mistakes for my family. I never received the coupons and it has been over 2 months. Next time I will just bypass this location
NA
Nicky Aly
Oct 26, 2025
1.0
RANT to Tilbury McDonald’s!!
Decided to get breakfast this morning, mistake I guess. Order one sausage and egg McMuffin meal, 2 hotcake happy meals. The girl giving me my order didn’t even call my order number just said “for you” and didn’t even give me my drinks. One of the boys working realized I was still waiting for something and got them for me. They I get to my car and find that my sausage and EGG McMuffin is just sausage… so I go back in for that. Then I come back and find I’m missing 2 of my 3 hash browns. So I go back in a second time and have to wait for those. They gave me no issues with getting the missing items, I shouldn’t have been missing anything though. They have so many people in there just standing around staring. I watched the girl at the drive thru on her phone multiple times. Another girl just standing around. The girl giving out the orders needs to use better language than “for you”, you’re supposed to call my order number and maybe if you did that you would know I had drinks also. Before anyone says “you haven’t been in their shoes”, I have worked fast food and McDonald’s was dead at this time when I went in. There’s no excuse to forget multiple items when half th workers are standing around and on their phones. Clearly this is a management issue because they let this happen.
ML
McKenna Lessard
Oct 26, 2025
1.0
Stopped off the highway at 1230 am to grab food during a long drive home and they were closed, drive thru closed, inside lights off. Not sure why they advertise as 24/7 if they arent open 24/7
What are the regular business hours of McDonald's in Tilbury?
McDonald's in Tilbury is open 24 hours a day, seven days a week.
Does McDonald's in Tilbury have a drive-through service?
Yes, the drive-through at McDonald's Tilbury is open 24/7.
Where is McDonald's located in Tilbury?
McDonald's is located at 67 Mill Street W, Tilbury, ON N0P 2L0, Canada.
What types of food and services does McDonald's Tilbury offer?
The restaurant offers a variety of fast food including hamburgers, coffee, ice cream, salads, and breakfast items.
Does McDonald's Tilbury have an online presence where I can learn more or locate other restaurants?
Yes, you can visit their website at https://www.mcdonalds.com/ca or their Facebook page at https://www.facebook.com/103062759279568.
Is there a mobile app available for McDonald's?
Yes, you can download the My McD’s App to access specials and order conveniently.
What nearby car dealerships can I visit near McDonald's Tilbury?
Nearby car dealerships include Tilbury Chrysler, Tilbury Dodge, Andre Lanoue Pontiac Buick, Lally Auto Group, Lally Ford, and Lakeshore All Makes and Models, among others.
Are there any nearby automotive repair services close to McDonald's Tilbury?
Yes, automotive repair services near McDonald's Tilbury include Laliberte Collision Inc, Lally Sales & Service Limited, and Tilbury Dodge.
What options are available nearby if I need fuel with my visit to McDonald's Tilbury?
Esso Canada gas station is nearby where customers can refuel their vehicles while visiting McDonald's.
Can I combine a visit to McDonald's Tilbury with other services in the area?
Yes, customers may visit nearby services such as Affinity Dental Centres for dental care or explore automotive dealerships like Tilbury Auto Mall after dining at McDonald's.