Feedback on service quality is mixed; while some customers praised friendly and helpful staff, others reported rude service and long wait times.
Food Quality
Food quality is inconsistent; many reviews highlight fresh and delicious meals, while others complain about old or poorly prepared food.
Cleanliness
Cleanliness is a recurring issue, with several customers noting dirty conditions in the restaurant and concerns about food handling.
Operational Issues
Customers frequently mention problems with order accuracy, availability of menu items, and long wait times, indicating operational inefficiencies.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some appreciating the retro feel and decorations, while others noted the need for renovations.
CW
Corny Wiebe
Dec 29, 2025
1.0
Terrible customer service, order via the app 15 min before arriving and when I show up ALL 3 employees are sitting outside in one of the employees vehicle playing on there phone, I go inside and there's no inside and the mobile receipt is still in the receiver...had to wait for to be made and its not the first time this has happened. Hopefully there employer gets made aware of this issue
H2
Harpreet Kaur_bcom 2
Dec 4, 2025
5.0
I went to kfc after long time and i like the way store looks right now .they also did the Christmas decorations and food was great and i will highly recommend other people to come here 🍔❄️
AM
Ann Macneil
Dec 4, 2025
5.0
One of the best customer service I have ever come across , she was a very kind lady. She knew what she was talking about when it came to her customers. I definitely would recommend this KFC to anyone. The chicken was very delicious. It was juicy and tasted like the old KFC from years aho
ML
Matt Labonte
Nov 19, 2025
3.0
Usually get decent food here but the Indian lady (don't know her name) that works here really needs to start washing her hands or put on gloves between front counter and preparing food.
This is probably the 3rd time I've been in in a 2 month period and never see her wash her hands after handling money etc... Not impressed.
MA
Mike Akkari
Nov 5, 2025
1.0
Walked in at 9.36pm today and tried ordering food and pretty much everything I wanted they don't have and the reply is we usually clean 15min to close so our fryer are being cleaned.
In my opinion if you're open till 10pm then serve till 10pm