Awesome staff best McDonald's in thunder bay! Location is very clean and organized 👌
PA
Pranay Arora
6 days ago
5.0
The McVeggie meal was great and served perfectly hot.
AM
Ashley Murray
Apr 1, 2026
3.0
I'm a regular at the store. I usually go in so I could take my time and look at the promotions on the screen and use my points and I don't feel rushed whereas if I used the drive-thru.
However, anytime I seem to go into the store to order, I get pushed back aside. They will print out my tickets saying " order complete" however, it is not. Today, I waited over 15 minutes for two McDoubles and a small fry. They were completely ignoring the people standing at counter and only serving people going through the drive-thru first and getting their orders ready for takeout. When I asked what took so long I didn't even get an answer or an apology. I worked at two McDonald's before. I know what took too long. My order was printed out and then completely forgot about. As somebody who worked the kitchen and the front, it does not take over 15 minutes for two McDoubles and a small fry.
On top of that I'm really getting sick and tired of creepy people outside of the store. Always asking me for money or getting mad at me if I don't have cigarettes on me. I'm a small woman and it's scary and intimidating when I'm just trying to go into the store for food, And I feel like I'm going to get attacked by somebody.
HH
Hunter Hyslop
Mar 15, 2026
1.0
Was doing a doordash order when this girl not on shift in her daily outfit walked in paid using her dirty debit card then walked behind the counter without washing her hands or wearing a hair net and touching food brought it to the managers attention and she gave zero care I will be reporting this to the health unit Monday thats disgusting I wouldn't let my dog eat food out of this kitchen
KR
kennedy Rose
Feb 7, 2026
1.0
I came in tonight after work and ordered a 20-piece nugget meal. I was told I couldn’t order that?, so instead I ordered two 10-piece nugget meals with large drinks, fries, and extra sauces for each meal. I also added a cheeseburger as part of the deal.
When I got home, I realized I was missing an entire 10-piece nugget meal, including the fries and sauces, and the fries I did receive were the wrong size. I had to drive all the way back to the store.
When I explained this at the window, the employee seemed confused and said he had checked my order with me, even though a woman had taken my order at the window. The only thing he asked me initially was whether I added a cheeseburger or nuggets. He then charged me for the missing nugget meal, but when he handed it to me, it was only the nuggets no fries no sauces, and the original fry size issue was still not corrected.
I asked to speak to a manager because I was very confused about what was happening. He told me he was the manager (I believe his name was Paras). Overall, I’m extremely confused about how the order was handled, as multiple items were missing or incorrect, and the situation never felt clearly resolved. I don’t expect a lot from McDonald’s but when I’m paying 50$ that’s crazy.
What are the regular operating hours of McDonald's at 81 North Cumberland Street, Thunder Bay?
McDonald's at 81 North Cumberland Street, Thunder Bay is open 24 hours every day of the week, from Monday to Sunday.
During what hours does the McDonald's delivery service operate?
Delivery service at this McDonald's operates 24/7, every day of the week from Monday to Sunday.
Is the drive-through available all day at this McDonald's location?
Yes, the drive-through is open 24 hours daily, Monday through Sunday at this location.
What pickup and delivery options does McDonald's at 81 North Cumberland Street provide?
This McDonald's location offers in-store pickup and delivery services.
What types of meals are served at McDonald's 81 North Cumberland Street?
This McDonald's serves breakfast, lunch, and dinner meals.
What payment methods are accepted at this McDonald's location?
Payments accepted include American Express, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through and welcoming environment for families and children?
Yes, this McDonald's has a drive-through and welcomes families and children for dine-in services.
Where can I find the full menu and order online from McDonald's at 81 North Cumberland Street?
The full menu is available at https://www.mcdonalds.com/ca/en-ca/full-menu.html and online ordering can be done at https://www4.mcdonalds.ca/mcdeliverycanada/.
What nearby places can I visit before or after dining at McDonald's on North Cumberland Street?
Nearby places include Prince Arthur's Landing/Marina Park for outdoor activities, Definitely Superior Art Gallery for arts enthusiasts, and Stan's Pizza if you're interested in trying other local food options.
How can nearby services like Grooming by Rhena or Waterfront Pharmacy benefit McDonald's customers?
Customers visiting McDonald's can conveniently access nearby services such as Grooming by Rhena for pet care and Waterfront Pharmacy & Clinic for health needs, making it a practical location for combining errands.
Is there nearby public transport or accommodations close to the McDonald's at 81 North Cumberland Street?
Yes, there are nearby hotels such as Superior Shores Hotel, BEST WESTERN Signature Collection, and Shoreline Motel, offering convenient lodging options for visitors to the area.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: