McDonald's

3.5
1260 reviews
Drive-Thru Curbside McDelivery
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Business Details

201 Arthur St., Thunder Bay, ON
P7E 5P7, Canada
(807) 577-8718
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
201 Arthur St., Thunder Bay, ON
P7E 5P7, Canada

Hours

Reviews

3.5
1,260 reviews
5 stars
417
4 stars
326
3 stars
220
2 stars
93
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Inconsistent food quality, with reports of stale items and poorly prepared meals.

Cleanliness

Concerns raised about the cleanliness of the restaurant, particularly in the bathrooms.

Service Speed

Mixed reviews on service speed, with some customers experiencing long wait times.
  • HH
    H
    Nov 14, 2025
    1.0
    Probably one of the worst McDonalds here in Thunder Bay
  • BB
    Becky Beard
    Nov 9, 2025
    1.0
    Very unhappy. Didn’t realize that we got the wrong order until at home. My sons food was all wrong and couldn’t even call them since phone has been busy for 25 minutes
  • PP
    Patti
    Nov 8, 2025
    1.0
    It might be genuinely faster to drive to another location at the other side of the city, get an order, and then come back here to attempt to turn right out of the drive through at this location. Service has been fine but man the location is just awful.
  • KB
    Katie Berube
    Oct 27, 2025
    1.0
    CHECK YOUR RECEIPT! POINTS REDEMPTION DOESN'T MEAN ITS FREE! I had enough points to redeem for a free happy meal. It was not free! They quietly charged me a $1, but I look at my receipt. Despite being told that someone from the franchisee office would contact me within 5 days, I haven't heard a peep. Redeem your points, delete the app, and go somewhere that doesn't scam you or actually gives you sauce with nuggets. I can only assume there are BOXES of sauce back there. I'm convinced that you have told your employees not to give out sauce or maybe you need to do more thorough screening of employees. Dealing with customers is difficult work. Reading a list and putting ALL the items in a bag can be done by a toddler.
  • GA
    G Ali
    Oct 21, 2025
    1.0
    WHAT A DISASTROUS PLACE NOW SHAME ON THE MANAGEMENT SHAME ON THE MANAGEMENT SHAME ON THE MANAGEMENT WRONG FOOD WRONG CHARGES AFTER 4 TIMES OF EXPLAINING IT. "CLEARLY AND CALMLY " For not training the staff how to operate cash register Staff can barely understand " ENGLISH LANGUAGE" SPECTACULAR DISASTER ON MY LAST VISIT ABOUT 2 WEEKS AGO Few months before it was" NORMAL/GOOD"
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Frequently Asked Questions About McDonald's

What are McDonald's opening hours at 201 Arthur St., Thunder Bay?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does McDonald's at 201 Arthur St. offer delivery and pickup services?

Yes, this McDonald's offers both in-store pickup and delivery services.