Mixed reviews on food quality; some praised freshness and taste, while others reported issues with greasiness and overcooked items.
Customer Service
Overall positive feedback on customer service, with several employees highlighted for their friendliness and helpfulness.
Cleanliness
Many customers noted the restaurant's cleanliness and well-maintained dining area.
Service Speed
Service speed received mixed feedback; while some praised quick service, others experienced long wait times.
BB
Blesson Babu
3 days ago
5.0
favourite Kfc in town. Max has great customer service love to see him working
MM
Maggie Mao
6 days ago
1.0
I am extremely disappointed with my experience at this KFC location.
I placed an online order and waited outside until the app showed “Order is ready for pickup.” When I went inside, a staff member told me to wait another 4 minutes. In reality, I waited over 10 minutes before my food was finally ready. This completely defeats the purpose of marking the order as ready.
What made things worse was the food quality. The combo I ordered was supposed to be dark meat, but when I got home and opened the box, it was all chicken breast and other undesirable pieces. If dark meat was unavailable, the staff should have informed me and asked for my consent before making substitutions. Instead, no one said anything.
This experience was unacceptable and has seriously damaged my trust in this location.
AD
Arsh Deep
Feb 11, 2026
5.0
I had a really good experience at KFC Cumberland!!. The staff was friendly and welcoming, and the restaurant was clean and well-organized . Overall, great food and great service. I’ll definitely be coming back again!
SV
Sourav Vashishat
Feb 9, 2026
5.0
I’ve been there and really enjoyed their chicken—super fresh and hot.
JK
Janak Kundu
Feb 5, 2026
5.0
Food was good and the restaurant was very clean and new inside. The kiosk made ordering simple and convenient and the staff was polite and helpful. Everything felt well organized. Happy with the visit and will surely come again.
What are the operating hours of KFC at 319 Cumberland Street North, Thunder Bay?
KFC at 319 Cumberland Street North, Thunder Bay, is open daily from 10:30 AM to 11:00 PM.
Where is the KFC located in Thunder Bay?
The KFC is located at 319 Cumberland Street North, Thunder Bay, ON, P7A 4N9, Canada.
How can I contact KFC in Thunder Bay?
You can contact KFC in Thunder Bay by calling +1 807-344-9145.
Does the KFC in Thunder Bay offer halal food options?
Yes, the KFC in Thunder Bay is categorized as a Halal Restaurant, indicating halal food options are available.
Can I get meal delivery from the Thunder Bay KFC location?
Yes, meal delivery is available from KFC in Thunder Bay.
What type of cuisine does the KFC in Thunder Bay specialize in?
The KFC specializes in fast food, particularly chicken dishes, as it is categorized as a fast food and chicken restaurant.
What nearby automotive services are available around KFC in Thunder Bay?
Nearby automotive services include Wakefield Oil Change Plus, CRS Auto Center & Towing, Eco Rust Tech, Baywash Car Wash, Grant Auto, and Clayton's Lakeview Auto, which can help with vehicle maintenance and repairs before or after your meal at KFC.
Are there any nearby recreational or entertainment venues close to KFC in Thunder Bay?
Yes, you can visit Lake Superior for scenic views and outdoor activities or enjoy the Port Arthur Curling Centre and Port Arthur Curling Club for sports and entertainment near KFC.
Can I find other restaurants near KFC in Thunder Bay to explore different cuisines?
Yes, nearby restaurants include Ling Lee's, a Chinese and Asian restaurant, and The Paddy Wagon YQT, offering food delivery service, providing diverse dining options near KFC.
What is the official website for the KFC location in Thunder Bay?
You can visit the official website for this KFC location at http://kfc.ca