Numerous reviews highlighted unprofessional and rude behavior from staff, leading to a poor customer service experience.
Food Quality
Customers reported inconsistent food quality, with complaints about undercooked, overcooked, or tasteless items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Staff Attitude
Several reviews mentioned staff being distracted or unhelpful, impacting the overall dining experience.
LB
Lalit Bansal
Nov 13, 2025
1.0
Please teach your staff how to talk to the customers
PP
Patti
Nov 8, 2025
1.0
Ordered on the app for pickle sandwich combo with the pickle chips. Went to the location to pick up the order and they said they were out of the chips… Then why was it available on the app? I was given gravy as a substitute. Kinda defeated the purpose because I wanted to try the new menu item.
YY
Yamete
Oct 7, 2025
1.0
I need the guy with curly hair needs some manner. He is so rude.
BB
Baikunthey
Sep 7, 2025
1.0
Food was not cooked both, front girl and so called manager was rude
RZ
Raj Zahid
Sep 5, 2025
1.0
Very disappointed with the service at this KFC location. Staff are extremely unprofessional and often rude towards delivery drivers. They do not mention the number of bags, order numbers, or customer names properly, and many times there is no receipt attached to the orders. Orders are always prepared late, which causes unnecessary delays. Staff are often busy on their cell phones in the kitchen and chatting in Malayalam instead of focusing on work. This behavior creates a very poor experience for both delivery drivers and customers. Serious improvement is needed in their attitude, professionalism, and order handling.
What are the opening hours of KFC at 2013 Arthur Street East, Thunder Bay?
KFC is open every day from 10:30 AM to midnight.
Where is KFC located in Thunder Bay?
KFC is located at 2013 Arthur Street East, Thunder Bay, ON, P7E 5N7, Canada.
What types of cuisine does this KFC restaurant offer?
KFC is a fast food restaurant specializing in chicken meals and also offers halal options.
How can I contact KFC in Thunder Bay?
You can reach KFC by phone at +1 807-622-7775.
Does KFC offer meal delivery services?
Yes, this KFC location offers meal delivery services.
Can visitors to KFC also enjoy nearby coffee shops?
Yes, Dolce Coffee House, a nearby cafe and coffee shop, is close to KFC for those who want coffee or smoothies before or after their meal.
Where can I rent a car or truck near KFC in Thunder Bay?
Budget Car Rental and U-Haul Neighborhood Dealer, both offering vehicle rentals, are conveniently located near KFC.
Are there nearby accommodations if I plan to visit KFC from out of town?
Yes, Kingsway Inn Motel and Holiday Inn Motel are nearby options where you can stay while visiting the KFC location.
What other food-related businesses are near KFC?
Nearby food-related places include Parmalat Canada, a grocery and cheese store; Carol's Cakes, a bakery and cupcake shop; and Dolce Coffee House, a cafe and smoothie bar.
What is the website for more information about KFC in Thunder Bay?
You can visit KFC online at http://kfc.ca for more details.