KFC

3.3
440 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2013 Arthur Street East, Thunder Bay, ON
P7E 5N7, Canada

Hours

Reviews

3.3
440 reviews
5 stars
144
4 stars
95
3 stars
72
2 stars
28
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers and delivery drivers.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning issues such as undercooked items, greasy chicken, and incorrect orders.

Cleanliness

Many reviews pointed out that the restaurant was not clean, with dirty tables and unsanitary conditions in the bathrooms.

Order Accuracy

Customers frequently reported issues with order accuracy, including missing items and incorrect substitutions.
  • SW
    Sahil Wadhwa
    3 days ago
    1.0
    The worst restaurant ever , I had to wait over an hour just for pickup my food
  • AC
    Angela Christanson
    Dec 23, 2025
    3.0
    I didn't even interact with the staff. We placed our order via the kiosk and they handed it to us when it was ready. Most of the tables were dirty. Not all of the lights were on in the dining room. The bathroom door didn't lock. The other customers were great. We had very pleasant visits with a local guy in for lunch and a couple that were in town from Marathon. The food was typical for KFC.
  • SH
    Stephen Heward
    Nov 30, 2025
    1.0
    Used to love KFC at this location. For decades or family would occasionally go here. Last time we were here the new owners wouldn't give us cups for water. Treated us like "thieves". Never going back. Just ridiculous.
  • RB
    Ronald Babcock
    Nov 28, 2025
    2.0
    The chicken wasn't allowed rest before packing it up, it was to greasy. I have cooked for kfc and know how it should be.On top of that when they packed up the chicken they didn't put any parchment paper in the bottom to prevent the grease from soaking through the packaging. I don't recommend this particular location.
  • PP
    Patti
    Nov 8, 2025
    1.0
    Ordered on the app for pickle sandwich combo with the pickle chips. Went to the location to pick up the order and they said they were out of the chips… Then why was it available on the app? I was given gravy as a substitute. Kinda defeated the purpose because I wanted to try the new menu item.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 2013 Arthur Street East, Thunder Bay?

KFC is open every day from 10:30 AM to midnight.

Where is KFC located in Thunder Bay?

KFC is located at 2013 Arthur Street East, Thunder Bay, ON, P7E 5N7, Canada.