Customers frequently reported long wait times, often exceeding 15 minutes, especially in the drive-thru.
Food Quality
While some customers enjoyed the food, there were numerous complaints about the freshness and taste, with specific mentions of soggy chicken and cold fries.
Staff Attitude
Feedback on staff was mixed; some customers praised friendly service, while others reported unprofessional behavior and rudeness.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, particularly in the bathrooms and dining areas.
Order Accuracy
Many customers experienced problems with incorrect or incomplete orders, leading to frustration and dissatisfaction.
JM
Jaiden Maw
Nov 13, 2025
1.0
consistently 15 minute wait times for the drive thru
SS
Sunil Semplay
Oct 13, 2025
1.0
I’m really disappointed with my recent visit to this KFC. The employees were standing around chatting the entire time instead of focusing on their work. There were no other customers in the drive-thru or dine-in, yet my order wasn’t even started until I was already waiting for a while.
As someone who’s worked at a KFC before, I could clearly see they weren’t following any of the proper procedures. No gloves were being worn while handling food, and there was no sense of urgency or professionalism from the team. It was frustrating to watch — especially knowing how things should be done.
Definitely not the level of service or food safety that KFC is known for.
CA
Cheryl Anderson
Sep 16, 2025
1.0
Worst ever, KFC has sunk to new lows!
DS
Dead3ye Shadows
Sep 2, 2025
2.0
service. me and a line of other cars were sent to park out by the front to wait for our food, its been well over 10-15 minutes and nothing. someone has been parked beside us LONGER than us this is an absolute joke(edit, it was the employee's mom) , do you guys even have managers on the floor? i used to work at McDonald's my managers would LOSE IT at this long a wait. at least the food tasted good and fresh so ill take back some things.
TA
Temesgen Arega
Aug 28, 2025
1.0
Worest place ever...I don't recommend.. so much waiting time, unfriendly workers,
What are the operating hours of KFC at 929 Fort William Road, Thunder Bay?
KFC at 929 Fort William Road is open daily from 10:30 AM to 11:00 PM.
Where is KFC located in Thunder Bay?
KFC is located at 929 Fort William Road, Thunder Bay, ON, P7B 3A6, Canada.
How can I contact KFC on Fort William Road?
You can contact KFC at 929 Fort William Road by calling +1 807-333-0807.
Does KFC offer halal food options?
Yes, this KFC location is listed as a Halal Restaurant, indicating they offer halal food options.
Where can I find more information or order online from this KFC?
Visit their website at http://kfc.ca for more information and to place online orders.
What types of food does KFC specialize in?
KFC specializes in fast food, particularly chicken dishes.
Are there other KFC restaurants near the one at 929 Fort William Road?
Yes, there are multiple other KFC restaurants nearby, making it convenient to choose another location if needed.
What nearby stores can I visit for shopping after dining at KFC?
Nearby shopping options include Excalibur Outlet for clothing, Moores Clothing for Men, Garage for women's fashion, Quark Shoes, Aldo, Payless ShoeSource, RW&CO., LE CHÂTEAU, and The Children's Place.
Are there any nearby services helpful for visitors around KFC's location?
Yes, nearby services include Young Drivers of Canada driving school, Sovereign Dental, Minute Key locksmith, and GardaWorld security services.
What entertainment or gift shops are close to KFC on Fort William Road?
Nearby, you can find Thats It Toys toy and gift store, Sunrise Records for music, Pandora Jewellery, Vivah Jewellery, and Carlton Cards for gifts and cards.