Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 2840 Arthur Street East. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Thunder Bay, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Staff Friendliness
While some customers praised friendly staff, others experienced rude or dismissive behavior from employees.
MH
Michael Harris
6 days ago
1.0
There is always a long wait time here, even when the restaurant is not busy. The staff seem more focused on talking and gossiping than preparing food efficiently. The owner should review the security cameras or at least check Facebook and Google reviews to see the consistent complaints about slow service and poor food quality.
I have personally stopped coming here for my own meals, but I still have to visit for delivery order pickups. Almost every time, I end up waiting an extra 10–15 minutes beyond the pickup time shown in the app, even when the restaurant is not busy.
At other restaurants, including A&W and McDonald’s, which are usually much busier than this place, I typically receive the order within 1–2 minutes of the stated pickup time.
Very disappointing experience overall.
CC
Chan
Feb 15, 2026
1.0
I didn’t realize Burger King started selling charcoal bricks for breakfast!
My pickup order was a complete fire hazard—totally burnt and inedible.
Update: I spoke with the restaurant management directly about the issue. They offered a sincere apology, and made things right to my satisfaction.
MW
madison w
Feb 12, 2026
1.0
Ignored at the counter, staff only seemed to care about taking and fulfilling drive thru orders. Also ordered a plain cheese whopper and found out when I got home that it had everything on it and was inedible anyway due to the amount of sauce on it.
PJ
Param Jaat
Jan 17, 2026
1.0
Burgers were cold and over cooked and staff seems drunk, I ordered at 1.47 am and they were disrespectful.
GG
Godson
Dec 30, 2025
1.0
Worst service Ever. The lady IRISH who was taking the order doesnt even listen to the orders and i am repeating myself 4 times and every single time she cuts me in between and never let me complete the order.
When I reach the window, she claimed she was talking to another customer while taking my order and she was not ready to accept that she cuts ne off in between while i am saying my order. Then the guy called ARMAN came in claiming as manager and he started defending her right away without knowing what the issue is.
Teach your workers some manners and on how to deal with customers.
Where is the Burger King restaurant located in Thunder Bay?
The Burger King restaurant is located at 2840 Arthur St East, Thunder Bay, ON, P7E 5P4, Canada.
What are the operating hours of Burger King's drive-thru in Thunder Bay?
The drive-thru is open 24 hours from Wednesday to Saturday, and from 8:00 AM to 2:00 AM on Monday and Sunday. On Tuesday, it's open from 8:00 AM to 11:30 PM.
Does this Burger King offer delivery and takeout services?
Yes, this Burger King offers delivery services and takeout options.
What types of meals are served at Burger King Thunder Bay?
They serve breakfast, lunch, and dinner including burgers, breakfast sandwiches, fries, and chicken sandwiches, all prepared to your preference.
Which payment methods are accepted at this Burger King restaurant?
Accepted payment options include American Express, Android Pay, Apple Pay, Mastercard, and Visa.
Does the Burger King in Thunder Bay have facilities suitable for families?
Yes, this Burger King welcomes families, children, and provides a family-friendly dining atmosphere with dine-in and restroom facilities.
How can I order from Burger King Thunder Bay online?
You can order online through their official website or via the Burger King Canada app available on the App Store.
Are there nearby places to visit before or after dining at Burger King Thunder Bay?
Nearby, you can visit Terra Nova Salon and Day Spa for relaxation, Dollarama for shopping, or Frost N'Rolls for dessert.
What nearby services might be useful for customers near Burger King Thunder Bay?
Nearby services include One To One Accounting Services, Pet Valu for pet needs, and a Coin-Op Car Wash for vehicle cleaning.
Are there convenient transit-related or landmark locations near Burger King Thunder Bay?
Nearby notable places include Superior Lake, a famous landmark, and a Shell gas station useful for refueling trips before or after your visit.
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