Customers consistently praised the friendly, efficient, and accurate service provided by the staff.
Food Quality
The food is frequently described as hot, fresh, and delicious, with particular mentions of the roast beef and curly fries.
Cleanliness
The restaurant is noted for its cleanliness, including the dining area and bathrooms.
Pricing
While some customers find the prices a bit high, many feel the quality justifies the cost.
Customer Experience
Overall, customers report positive experiences, with many expressing loyalty and a desire to return.
BB
Byrnsey5
Dec 17, 2025
5.0
I can’t say much about the atmosphere because I’ve only gone through the drive through but it is always a positive experience. Staff are friendly, fast, efficient and accurate with my order. I enjoy the vast selection on the menu and I can always find something to hit the spot.
SR
Sam Paul Raj
Dec 9, 2025
5.0
Their Poutine is very good. Generally a little expensive compared to similar ones
JC
Jaswanth Chadalavada
Dec 2, 2025
5.0
Incredible roast turkey ranch with bacon sandwich, the sauce is just perfect.
GI
Get it Inspected
Nov 4, 2025
5.0
Take out sandwich, Reuben
KB
Katie Berube
Oct 27, 2025
5.0
Arby's is by far the best fast food restaurant in Thunder Bay. They CONSISTENTLY prove that the food is good, service is wonderful, and I ALWAYS get what I ordered and how I ordered it. The other big chain fast food restaurant's will mess up your order or forget something, I can almost guarantee it. I don't even have to look in the bag to make sure everything is there. They have never let me down. The Manager, Joe, is excellent and clearly takes pride, as his employees are always so pleasent and competent in their work. I'll be returning again, that's for sure!
Now WE have the meats 😆