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McDonald's

3.2
(179 reviews)

Business Details

10 Sullivan Ave., THOROLD, ON
L2V 2Y2, Canada
(905) 680-8629
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
10 Sullivan Ave., THOROLD, ON
L2V 2Y2, Canada

Hours

Reviews

3.2
179 reviews
5 stars
67
4 stars
23
3 stars
18
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with receiving incorrect orders or missing items.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru and during busy times.

Staff Behavior

Several customers experienced rude or unhelpful staff, leading to dissatisfaction with customer service.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others reported cold or poorly prepared items.

Cleanliness

The restaurant was noted for its cleanliness, with some customers appreciating the well-maintained environment.
  • MB
    Michelle B
    4 days ago
    1.0
    Do better this is a kids grilled cheese. Came with the wrong bun and it was slapped together not even cooked
  • JC
    joe charette
    Feb 20, 2026
    1.0
    I would love to just once leave a good review. Me and my co-workers eat at least a few times a week at this McDonald's. I go through drive through and pay with card. I then ask if I could get 4 loonies for 2 toonies. She says no. I can understand if I didnt buy anything or i wanted even change for a hundred but you can't help me out with a few loonies. Once again surprised at the lack of good customer service and I guess I shouldn't be.
  • CB
    Colbie Bergsma
    Feb 19, 2026
    1.0
    Watch out picking up orders they don’t pay attention and take 15 mins for simple orders
  • WC
    Wayne Crown
    Feb 19, 2026
    1.0
    Poor service burgers look like someone stept on them. The mens wasroom disgusting toilet not flush someone left a surprise no one cleans the bathroom Come on wake your franchise is nasty
  • JJ
    Jep
    Feb 5, 2026
    5.0
    I went for dinner by myself, the employee I spoke with was polite, and helpful. The eating area was clean. Food was good. The garbage needed to be taken out, at one bin but everything was good overall.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Thorold, ON?

McDonald's in Thorold is open 24 hours a day, every day of the week.

Does this McDonald's location offer a 24-hour drive-through service?

Yes, the drive-through at this McDonald's is open 24/7, every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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