McDonald's

3.0
266 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
4712 County Road 90, THORNTON, ON
L0L 2N0, Canada

Hours

Reviews

3.0
266 reviews
5 stars
91
4 stars
34
3 stars
22
2 stars
20
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and disorganized operations, leading to frustration and dissatisfaction.

Food Quality

Mixed reviews on food quality, with complaints about stale or burnt items, missing ingredients, and inconsistent taste.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or unhelpful behavior from employees and management.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and poor maintenance.

Location Convenience

The location is appreciated for its convenience, but many customers suggested driving to nearby locations for better service and food quality.
  • JC
    John Patrick De La Cruz
    4 days ago
    2.0
    We ordered 6 Nuggets and Large Fries and 2 L Ice Coffee Frnch Van (Add Extra Syrup and Whip Cream) Everything fine but the Ice Coffees is no Whip cream and no Extra Syrup in it. We pay for those add ons, otherwise if they could just add regular syrups in it it'll be fine for us. But there's no anything in it.
  • NS
    Noni Singh
    Nov 2, 2025
    1.0
    They don’t let the employees keep their tips. Don’t ever tip anyone here as all the tips you are giving to hard working employees will directly go to mc donalds. Which is totally unfair and shameful.
  • CF
    Carley F
    Oct 31, 2025
    4.0
    I'm super happy there is a McDonald's here now. Its pretty new still. So, it's a bit slow at the drive through. The staff are nice. I haven't been inside yet.
  • RR
    Robin Ritchie
    Oct 30, 2025
    1.0
    Imagine walking into McDonald's and ordering a coffee, only to be told we have no coffee beans!
  • NS
    Northern property service
    Oct 24, 2025
    1.0
    Put a 20 mobile order threw for my employee and I their hours says the store front opens at 4 am. Get their to go in to grab my food as I had a 20 foot trailer on and could not go threw the drove threw attempted to call to see if they could run my food out and couldent get threw called when I got the job site to see if I could get a refund stoped by on my way home and they wouldent give me a refund and told me to stop by next week to talk to the general manager I stop her quit often for me and my guys and will no longer be returning after this experiance wish I could leave a - 5 star review after this experiance.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Thornton?

McDonald's in Thornton is open daily from 4:00 AM to 11:00 PM.

Does this McDonald's location have drive-through service and what are its hours?

Yes, the McDonald's drive-through is open every day from 5:00 AM to 11:00 PM.