McDonald's

3.0
278 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
4712 County Road 90, THORNTON, ON
L0L 2N0, Canada

Hours

Reviews

3.0
278 reviews
5 stars
93
4 stars
37
3 stars
24
2 stars
20
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

Mixed feedback on staff professionalism; some employees were praised for their helpfulness while others were criticized for rudeness and lack of attention.

Food Quality

Inconsistent food quality noted, with complaints about stale items, incorrect orders, and missing ingredients.

Cleanliness

Concerns raised about cleanliness in the restaurant and restrooms, with some customers noting unsanitary conditions.

Customer Experience

Overall customer experience varied widely, with some praising the location and service while many expressed disappointment and frustration.
  • GS
    GURSHAN SINGH
    Dec 22, 2025
    4.0
    I went through drive-thru, got a coffee with muffin, and it was an awesome experience. There was a guy with specs, named rabeen, wanna give a shout out to that guy for giving such a great service and got everything within 2 minutes. Great experience.
  • DI
    David Irwin
    Dec 18, 2025
    1.0
    Used to be ok but now we’ve had several times in a row where we ordered delivery and a family member has had a patty missing from a burger.
  • TB
    Tyler Bacon
    Dec 15, 2025
    1.0
    I arrived and had to wait several minutes for someone to come take my order and there was only one other customer in store. Then when it came time to pay they didn’t accept my cash which is all I had.
  • SH
    S H
    Nov 29, 2025
    1.0
    I Went to pick up my mobile order and had a really disappointing experience. I stood at the counter for around 10 minutes with no acknowledgement. One of the girls working there looked me up and down, and just walked away right when I was about to ask for help. No “I’ll be right back,” no greeting — nothing. Thankfully, one of the brown guy noticed I had been waiting and helped me out. He was the only one who actually showed some professionalism.
  • JC
    John Patrick De La Cruz
    Nov 20, 2025
    2.0
    We ordered 6 Nuggets and Large Fries and 2 L Ice Coffee Frnch Van (Add Extra Syrup and Whip Cream) Everything fine but the Ice Coffees is no Whip cream and no Extra Syrup in it. We pay for those add ons, otherwise if they could just add regular syrups in it it'll be fine for us. But there's no anything in it.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Thornton?

McDonald's in Thornton is open daily from 4:00 AM to 11:00 PM.

Does this McDonald's location have drive-through service and what are its hours?

Yes, the McDonald's drive-through is open every day from 5:00 AM to 11:00 PM.