McDonald's

Reviews

• MS

  Mary Soltani

  Mar 20, 2026
  1.0
  Ughhhh
• RA

  Risa Ali

  Mar 8, 2026
  1.0
  Terrible customer service. I reached out to head office to see what they can do about this McDonald's.
• BY

  Buğlem Yağan

  Mar 5, 2026
  1.0
  Today I had an extremely disappointing experience at this McDonald’s location, and as a customer I left feeling completely ignored and disrespected. I arrived at the restaurant around 10:20–10:30 PM. Before going there, I checked Google Maps, which clearly showed that the closing time was 11:00 PM, so I assumed I still had time to order. When I walked in, I started placing my order at the self-service kiosk while a female employee was already collecting chairs from the tables. She told me that they were closed. I politely explained to her that Google Maps shows the closing time as 11:00 PM. Her response was simply that they were closed because it was already around 10:30 and they were “cleaning up.” However, when a business lists its closing time as 11:00 PM, customers reasonably expect that service will be available until that time. If service actually stops at 10:30 PM, then that information should be clearly reflected online so customers are not misled. I calmly explained this and suggested that at the very least the closing time should be corrected online so other customers do not experience the same confusion. At that point, the employee went to call the manager. While I was still speaking with the employee and before the manager arrived, two other customers walked into the restaurant and attempted to place an order as well. The employee told them the restaurant was closed. They did not question it and simply left. This clearly shows that customers are still arriving at that time, not just me. When the manager arrived, whose name was Angie, the situation became even more frustrating. Before I could properly explain what had happened, she immediately started talking over me and repeatedly interrupted me. As a customer, I was barely given the chance to speak or explain the situation. I was not there to argue — my goal was simply to either be served since the listed closing time had not yet passed, or at the very least ensure the closing hours online were corrected. Throughout the interaction, I genuinely tried to remain calm, respectful, and polite, because I wanted to resolve the issue in a reasonable way. Unfortunately, the same level of respect was not shown in return. Angie’s dismissive attitude and unwillingness to even listen to a customer created a very unprofessional and unpleasant experience. My expectations as a customer are very simple: • If the closing time is listed as 11:00 PM, service should reasonably be available until that time. • If service actually stops earlier, then Google Maps and other platforms should be updated to reflect the correct hours. • Most importantly, customers deserve to be listened to instead of being interrupted and dismissed. This experience left me genuinely frustrated and disappointed. I hope management takes this feedback seriously and addresses both the incorrect closing hour information and the lack of professional customer service displayed during this interaction.
• HH

  Howard Howard

  Feb 4, 2026
  2.0
  Please improve training. Stop chatting, Pay attention to work. It's just one order, no straws, no sauces, and no tissues. Are you kidding me?
• MM

  Memeder

  Jan 23, 2026
  1.0
  Some of the worst tasting McDonalds I've ever gotten and some of the worst service I've ever experienced. I wanted to bring it to the employee's attention, but they got very hostile and started calling me inappropriate names.