Brand Certified
Swiss Chalet
4.4(1766 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
7700 Bathurst St, Thornhill, ON
L4J 7Y3, Canada
Certified by Swiss Chalet • Mar 01, 2026
(905) 771-7666
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/thornhill/7700-bathurst-st
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Thornhill, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.4
1,766 reviews
5 stars
1,252
4 stars
250
3 stars
109
2 stars
60
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, particularly highlighting servers like Sonia and Amit for their friendliness and attentiveness.
Food Consistency
While some customers enjoyed the food, others reported issues with food quality, including complaints about dry chicken and food poisoning.
Delivery Issues
Several reviews mentioned problems with delivery, including long wait times and cold food upon arrival.
Dining Experience
Customers expressed mixed feelings about the dining experience, with some enjoying the atmosphere and others facing long waits and poor service.
- PWPepe Weintraub1 day ago5.0Best experience at a swiss chalet of all time. Our server, Sonia, was great and a lovely lady. Thank you so much for such a yummy meal.
- CCCorey2 days ago5.0Sonya served us. Great experience. Food was good. Everything you want from a quick dinner. Always a very homey place.
- CMChantal Maxwell6 days ago5.0Food was delicious and Sonia was lovely!
- DBdesza batanganFeb 26, 20265.0Our server was Sonia. She was fast and efficient. She knows how to do her job well and treats you well. Everything was correct and tasted great.
- NJN JJan 30, 20265.0An all time Canadian classic. Probably the most consistent chains going. The price has crept up over the years but so has everything else.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 7700 Bathurst St, Thornhill offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours for Swiss Chalet at 7700 Bathurst St, Thornhill?
Swiss Chalet Thornhill is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Thornhill offer delivery services?
Yes, Swiss Chalet at 7700 Bathurst St offers delivery. You can order online via their website or through their mobile app.
Can I place takeout orders online for Swiss Chalet Thornhill?
Yes, takeout orders can be placed online through the Swiss Chalet website or mobile app, or by calling the restaurant directly.
Are there any special deals or promotions available at Swiss Chalet Thornhill?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Visit their Specials & Deals page for details.
Is Swiss Chalet Thornhill a Canadian-owned restaurant?
Yes, Swiss Chalet has been proudly Canadian since 1954, and this Thornhill location is owned and operated by local Canadian franchisees.
Does Swiss Chalet Thornhill provide a Braille menu for visually impaired guests?
Yes, every Swiss Chalet location with a dining room, including Thornhill, offers a Braille menu.
What types of payment does Swiss Chalet Thornhill accept?
Swiss Chalet Thornhill accepts debit cards, credit cards, and mobile NFC payments.
Which nearby restaurants can I visit around Swiss Chalet Thornhill?
Nearby restaurants include Restaurant Arbat (Asian cuisine), Kapara (Kosher Mediterranean), Ariake Japanese Restaurant (sushi), and Bombay Touch Promenade (Indian cuisine). You can explore these options before or after dining at Swiss Chalet.
Are there any medical or health services close to Swiss Chalet Thornhill?
Yes, nearby health services include BioPed Footcare & Orthotics, The Healthy Way, Thornhill Family Physicians, Promenade Village Dental, and Joint Venture Physiotherapy, handy for any health needs when visiting the area.
What other amenities are available near Swiss Chalet Thornhill for shopping or leisure?
Close to Swiss Chalet you can find Walmart Thornhill Supercentre for retail shopping, Natural Life Health Market for groceries and supplements, and Salon Altima or Infinity Nails & Day Spa for beauty and relaxation services.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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