Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Thornhill, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,748 reviews
5 stars
1,241
4 stars
248
3 stars
108
2 stars
59
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, particularly highlighting staff members like Sonia and Amit for their friendliness and attentiveness.
Food Quality
While some reviews mentioned great food, others reported issues with specific dishes, such as dry chicken and unsatisfactory sides.
Wait Times
Several customers expressed frustration with long wait times for food and service, despite the restaurant being not busy.
Customer Experience
There were mixed experiences regarding customer treatment, with some feeling welcomed and others reporting rude service.
- CLCrystal LevineJan 5, 20261.0The older dine in woman with a bob hairstyle wouldn’t let me dine in because I wanted food from the kids menu. I had to get it from take out, when I really wanted to dine in as it’s cold outside in Canada at this time. Take out had no issue so idk what that lady’s problem is
- DHDale HuxtableDec 30, 20253.0Do not get the Mac and Cheese, terrible and weird taste. Everything else was great as usual
- NMNoah MogilevichDec 26, 20252.0Dry chicken, lemonade tasted off, long wait before seating despite the countless empty tables, did not win anything good in the lottery ticket. I did not receive a very festive meal.
- GSGianne SabandoDec 14, 20254.0Glenn is very helpful, Great service. Thank you
- SCSuper ChadTasticNov 30, 20253.0I love this place but for some reason the food took a very long time to come I wish I timed it and the kids meal had more chicken then the adult meal but on to the good stuff the food was good and the place was nice and the staff was nice but after the main meal the dessert took long again and the tv's worked for have the time then they just quit but other then that this place was good.- Written by my 12 year old son
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 7700 Bathurst St, Thornhill offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours for Swiss Chalet at 7700 Bathurst St, Thornhill?
Swiss Chalet Thornhill is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Thornhill offer delivery services?
Yes, Swiss Chalet at 7700 Bathurst St offers delivery. You can order online via their website or through their mobile app.
Can I place takeout orders online for Swiss Chalet Thornhill?
Yes, takeout orders can be placed online through the Swiss Chalet website or mobile app, or by calling the restaurant directly.
Are there any special deals or promotions available at Swiss Chalet Thornhill?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Visit their Specials & Deals page for details.
Is Swiss Chalet Thornhill a Canadian-owned restaurant?
Yes, Swiss Chalet has been proudly Canadian since 1954, and this Thornhill location is owned and operated by local Canadian franchisees.
Does Swiss Chalet Thornhill provide a Braille menu for visually impaired guests?
Yes, every Swiss Chalet location with a dining room, including Thornhill, offers a Braille menu.
What types of payment does Swiss Chalet Thornhill accept?
Swiss Chalet Thornhill accepts debit cards, credit cards, and mobile NFC payments.
Which nearby restaurants can I visit around Swiss Chalet Thornhill?
Nearby restaurants include Restaurant Arbat (Asian cuisine), Kapara (Kosher Mediterranean), Ariake Japanese Restaurant (sushi), and Bombay Touch Promenade (Indian cuisine). You can explore these options before or after dining at Swiss Chalet.
Are there any medical or health services close to Swiss Chalet Thornhill?
Yes, nearby health services include BioPed Footcare & Orthotics, The Healthy Way, Thornhill Family Physicians, Promenade Village Dental, and Joint Venture Physiotherapy, handy for any health needs when visiting the area.
What other amenities are available near Swiss Chalet Thornhill for shopping or leisure?
Close to Swiss Chalet you can find Walmart Thornhill Supercentre for retail shopping, Natural Life Health Market for groceries and supplements, and Salon Altima or Infinity Nails & Day Spa for beauty and relaxation services.