Subway

3.6
181 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Thornhill Subway® Restaurant at 7181 Yonge Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7181 Yonge Street, Thornhill, ON
L3T 0C7, Canada

Hours

Reviews

3.6
181 reviews
5 stars
102
4 stars
12
3 stars
6
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members like Amisha and Lovepreet received high praise for their friendliness and attentiveness, others were reported as rude and unhelpful.

Food Quality

Many customers enjoyed the freshness and taste of the food, but there were complaints about portion sizes and the quality of ingredients, with some reporting stale bread and insufficient toppings.

Cleanliness

The location is generally noted for being clean and well-maintained, although there were some reports of unsanitary practices by certain staff members.

Staff Training

There are concerns about staff training and communication, with several reviews highlighting issues with order accuracy and understanding customer requests.

Overall Experience

While some customers had excellent experiences and highly recommend the location, others had very negative experiences, leading to a polarized overall impression.
  • BA
    Benjamin Alfonso
    6 days ago
    1.0
    very slow don't buy here, especially for delivery some time take 45 min.
  • HS
    Hardeep Singh
    Nov 15, 2025
    5.0
    I had a great experience at Subway today. Lovepreet provided excellent service. She is very hardworking and talks to every customer with great kindness. Her confidence and positive attitude make the whole experience even better. Highly recommended🙏🏻
  • LC
    Laddi Choudhary
    Nov 15, 2025
    5.0
    My experience at this Subway was outstanding thanks to Lovepreet. She is very dedicated to her work, interacts with customers very politely, and always has a kind smile. Her high confidence level and professional attitude make her service exceptional. Keep up the great work!
  • PP
    Pradip Panth
    Nov 11, 2025
    5.0
    Subway has been my favorite chain for years and this location just reminded me why. The freshness, cleanliness and staff attitude make a big difference. My sub was perfectly balanced the sauce, cheese and meat blended so well. I’ll definitely be coming back again soon.
  • HD
    Harsh Dhanda
    Nov 3, 2025
    1.0
    Worst customer service ordered and waited 20 min instead of making my order kept making orders for customers who came after me. Worst experience wasted my time a lot

Frequently Asked Questions About Subway

Where is Subway located in Thornhill?

Subway is located at 7181 Yonge Street, Unit 5, Thornhill, ON, L3T 0C7, Canada, in the World on Yonge area.

What are the operating hours for Subway on Yonge Street?

Subway is open Monday to Wednesday and Friday from 8:30 AM to 10:30 PM, Thursday from 8:00 AM to 10:30 PM, Saturday from 9:00 AM to 10:30 PM, and Sunday from 10:30 AM to 10:00 PM.