Papa Johns Pizza

4.1
606 reviews
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Business Details

1101 RUTHERFORD ROAD, Thornhill, ON
L4J 0E2, Canada
(905) 707-8800
https://locations.papajohns.com/canada/on/l4j-0e2/thornhill/1101-rutherford-road
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Thornhill, ON, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Thornhill pizza for any occasion. Call us for pizza delivery in Thornhill or stop by 1101 RUTHERFORD ROAD for carryout to order the best pizza in Thornhill, along with breadsticks, wings, and more!

Location

Papa Johns Pizza
1101 RUTHERFORD ROAD, Thornhill, ON
L4J 0E2, Canada

Hours

Reviews

4.1
606 reviews
5 stars
411
4 stars
59
3 stars
21
2 stars
19
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising the staff while others experienced rudeness and unprofessional behavior.

Food Quality

While many customers enjoyed the pizza and found it delicious, there were significant complaints about food quality, including poorly made pizzas and issues with specific items like garlic breadsticks.

Cleanliness and Hygiene

Several reviews highlighted concerns about cleanliness and hygiene, particularly regarding staff behavior and food handling.

Delivery Issues

Customers faced multiple delivery problems, including incorrect orders, long wait times, and poor communication regarding order status.
  • GK
    Gongjunim Kwon
    Dec 29, 2025
    4.0
    Very clean store. Good customer service.
  • MD
    Micheal Dhanda
    Dec 27, 2025
    5.0
    Best service
  • JD
    Jiwan deol
    Dec 25, 2025
    5.0
    Very good service love it
  • JV
    Jaede Vargas
    Dec 25, 2025
    5.0
    The best store in vaughan for pizzas. Best staff and customer service I ever had . Keep it up guys👌
  • SW
    shelly wonders
    Dec 25, 2025
    1.0
    I always order the garlic breadsticks. They are so good I Uber Eats them last night and they came fully dry. I paid $16 for bread. Obviously this is not an Uber issue as it’s a food quality issue I’m not usually upset about my food but paying $16 for bread I was a little upset I went to the store tonight just to show them a photo of the food and let them know about the quality, I don’t really care about getting a refund. I care that the food is good. First, I came to one guy that greeted me at the front told him the situation and he stated that he is new here and will get someone else. Another guy comes over. and tells me the garlic sticks where just bread with nothing on them and he stated it is because it was really busy yesterday so I asked him the quality of the food is bad because it was busy? I know this isn’t a big deal in the grand scheme of things but I choose where I eat. I pay money to eat. I’m not sure if things being busy means you can just give someone $16 bread when they payed for garlic bread.
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Thornhill?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 1:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.

Can I order takeout late at night from Papa Johns Pizza?

Yes, takeout is available daily from 10:00 AM until 1:45 AM.