Business Details
1 Promede Circle (inside mall), Thornhill, ON
L4J 4P8, Canada
Certified by KFC • Mar 01, 2026
(905) 762-1926
Certified by KFC • Mar 01, 2026
http://kfc.ca
Certified by KFC • Mar 01, 2026
About
Certified by KFC • Mar 01, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Mar 01, 2026
Hours
Certified by KFC • Mar 01, 2026
Reviews
3.7
278 reviews
5 stars
177
4 stars
7
3 stars3
2 stars
11
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, often due to insufficient staffing, leading to long wait times.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and unprofessional behavior.
Food Quality
While some customers enjoyed fresh and delicious food, others experienced issues with food not being fresh or properly prepared.
Customer Experience
Overall experiences were mixed, with some customers expressing satisfaction and others feeling frustrated with the service and management.
- DPDave PFeb 24, 20261.0Not satisfied with my drink only being filled half way! I paid for a full drink!!!
- RSRasham SinghFeb 13, 20265.0Amazingggg service food was good
- FWFang WuFeb 7, 20265.0Very friendly and helpful staff with a lovely smile. My kids really enjoy the food here. Will definitely come back!
- MSMehak SandhuFeb 6, 20265.0Excellent service from Suman! She was friendly, efficient, and made sure my order was perfect. Her positive attitude and professionalism really made my KFC visit great!
- MBMohamad BitarafanFeb 1, 20262.0Visited the KFC inside Promenade Mall and was quite disappointed. The food was not fresh at all — it was over-fried, extremely oily, and very greasy. It felt like it had been sitting for a while rather than made fresh. Service was also very slow, mainly because there was only one staff member handling everything, which caused long wait times. I understand staffing challenges, but it definitely impacted the overall experience. The only good point is the food court vibe itself which is for the buzz and liveliness of the mall which makes spending some time worthy. Overall, not a great visit and below what I’d normally expect from KFC.
Frequently Asked Questions About KFC
What are the operating hours of KFC in Thornhill?
KFC in Thornhill is open from 10:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturdays, and 11:00 AM to 6:00 PM on Sundays.
Where is KFC located in Thornhill?
KFC is located inside the mall at 1 Promede Circle, Thornhill, ON, L4J 4P8, Canada.
Does KFC in Thornhill offer halal food options?
Yes, KFC in Thornhill is categorized as a Halal restaurant and offers halal food options.
What types of food does KFC Thornhill specialize in?
KFC Thornhill specializes in fast food, particularly chicken dishes, and also offers meal delivery services.
How can I contact KFC Thornhill?
You can contact KFC Thornhill by phone at +1 905-762-1926.
What is the website for KFC Thornhill?
The official website for KFC Thornhill is http://kfc.ca.
Are there any clothing stores near KFC Thornhill?
Yes, nearby clothing stores include Newnyccollection (men's clothing), Zephaniah fur fashion (women's clothing), Emmanuel Bitini Fashion, Koal & Co., C.J.C, Urban Planet, and Suzy Shier.
Is there a cinema close to KFC Thornhill?
Yes, Imagine Cinemas Promenade is nearby and offers movie screenings, which can be a fun activity before or after visiting KFC.
Which other restaurants can I find near KFC in the mall?
Nearby restaurants include Howie T's, a kosher burger restaurant, Booster Juice offering smoothies and juices, Cinnaholic bakery, and St. Louis Bar & Grill specializing in chicken and sports bar ambiance.
Are there any family-friendly facilities near KFC Thornhill?
Yes, Gymboree Play and Music is nearby, offering community center services and event planning which can be great for families visiting the mall area.
Brand Certified Facts from KFC
This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Phone number
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