Business Details
About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.6
233 reviews
5 stars
140
4 stars
8
3 stars3
2 stars
9
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and disorganized operations, with some stating they waited over 30 minutes for their orders.
Staff Attitude
Feedback highlighted a mix of positive and negative staff interactions, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Food Quality
While many customers enjoyed the food, particularly the chicken, there were complaints about inconsistent quality and issues with specific menu items.
Online Ordering Problems
Several reviews mentioned difficulties with the online ordering system, including cancellations and delays in fulfilling orders.
Customer Experience
Overall customer experiences varied widely, with some praising the atmosphere and service, while others expressed frustration and disappointment with their visits.
- DRDaniel Romero3 days ago5.0Great place, Michael was positive and friendly and in a great mood! Suman was smiling from ear to ear and definitely made the experience great for a quick lunch break.
- SESamin Eskandari4 days ago2.0we wait too long, not enough people working, and also food made me stomachache
- PPpopo88554 days ago5.0I love kfc the atmosphere in this location is good
- JBjuliya badzahua4 days ago5.0Everything is perfect
- JGJR GoodvibesOct 24, 20251.0First of this KFC is located inside the mall, everytime we order food from UberEats they always cancel our order and for dine-in, service is slow like when you order they will always tell you that there's no chicken and need to wait 15-20mins for them to cook. Seems like the workers don't like what they're doing tbh just saying. Overall I don't recommend this KFC location, head office need to be notified and take action.
Frequently Asked Questions About KFC
What are the operating hours of KFC in Thornhill?
KFC in Thornhill is open from 10:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturdays, and 11:00 AM to 6:00 PM on Sundays.
Where is KFC located in Thornhill?
KFC is located inside the mall at 1 Promede Circle, Thornhill, ON, L4J 4P8, Canada.
Does KFC in Thornhill offer halal food options?
Yes, KFC in Thornhill is categorized as a Halal restaurant and offers halal food options.
What types of food does KFC Thornhill specialize in?
KFC Thornhill specializes in fast food, particularly chicken dishes, and also offers meal delivery services.
How can I contact KFC Thornhill?
You can contact KFC Thornhill by phone at +1 905-762-1926.
What is the website for KFC Thornhill?
The official website for KFC Thornhill is http://kfc.ca.
Are there any clothing stores near KFC Thornhill?
Yes, nearby clothing stores include Newnyccollection (men's clothing), Zephaniah fur fashion (women's clothing), Emmanuel Bitini Fashion, Koal & Co., C.J.C, Urban Planet, and Suzy Shier.
Is there a cinema close to KFC Thornhill?
Yes, Imagine Cinemas Promenade is nearby and offers movie screenings, which can be a fun activity before or after visiting KFC.
Which other restaurants can I find near KFC in the mall?
Nearby restaurants include Howie T's, a kosher burger restaurant, Booster Juice offering smoothies and juices, Cinnaholic bakery, and St. Louis Bar & Grill specializing in chicken and sports bar ambiance.
Are there any family-friendly facilities near KFC Thornhill?
Yes, Gymboree Play and Music is nearby, offering community center services and event planning which can be great for families visiting the mall area.