McDonald's

3.1
1791 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
914 Newgate Ave, Sudbury, ON
P3A 5J9, Canada

Hours

Reviews

3.1
1,791 reviews
5 stars
446
4 stars
358
3 stars
330
2 stars
198
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.

Drive-Thru Efficiency

The drive-thru was noted to be slow and often mismanaged, with customers frequently experiencing delays and order mix-ups.

Customer Experience

Overall, many customers felt that the restaurant's recent renovations negatively impacted their dining experience, making it less comfortable and welcoming.
  • TB
    Trevor Bosse
    1 day ago
    1.0
    Purchased dinner via drive through for my daughter and I on a Friday evening. Despite being second car in line, was directed to park and wait for food. 5 vehicles after were told to do the same. Waited ~15 minutes for a big mac meal, nuggets and poutine. My 'large' pop was literally half full, the poutine gravy tasted burnt to the point where neither of us ate it, not to mention the fries were so under cooked, they were crunchy... not crispy, literally undercooked potato crunchy. This place has 3 starts for a reason. Absolutely horrible experience!
  • SN
    steve nowacki
    Nov 14, 2025
    4.0
    Prices sure went up cost $56 for 3 meals
  • KK
    Kukumo
    Nov 12, 2025
    3.0
    Food is okay, just about as bad as any other McDonald's in Sudbury, but with a bit less salt than normal, which makes it horrid btw. I would not recommend going to this McDonald's try any other one in Sudbury if it has to be McDonald's, or do yourself a favour and get Wendy's
  • YS
    Yvette Spanish
    Oct 28, 2025
    5.0
    Staff was pretty friendly, food was neat, not like other places where they just make your burgers so sloppy, of your fries so salty.
  • JC
    J Chev
    Oct 23, 2025
    1.0
    Ordered through drive thru on multiple occasions trying to give them a chance and every time have to repeat my order at the pay window so they have it correct and then they mess it up by the time you get to the second window and have to repeat again. Horrible service.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 914 Newgate Ave, Sudbury?

McDonald's is open 24 hours a day, 7 days a week at this location.

What are the delivery hours for McDonald's at this Sudbury location?

Delivery is available 24/7 at the McDonald's located at 914 Newgate Ave, Sudbury.