Business Details
About
Restaurant
Swiss Chalet in Strathroy, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
264 reviews
5 stars
147
4 stars
51
3 stars
26
2 stars
18
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and helpful staff, with specific mentions of employees like Rachel, Leah, and Rebecca providing excellent service.
Food Quality
While many reviews highlighted delicious food, there were notable complaints about inconsistent quality, including overcooked and unsatisfactory meals.
Atmosphere
The location's fast food format and shared space with Harvey's received mixed reviews, with some customers preferring a traditional restaurant experience.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to disappointment and frustration.
Pricing Concerns
Customers expressed concerns about rising prices and shrinking portion sizes, questioning the value for money.
- CGCorrie George6 days ago5.0Its a split location with Harvey's but is also a sit down restaurant. You order like a fast food restaurant but they bring your food on real dishes like sit down service. My toddler was free to walk around safely and explore a little while we ate. Food was hot and fresh. Staff was amazing. I always bring mt grandma to Swiss for lunch and this location is her favorite.
- KCKimberly ClarkNov 16, 20255.0Went there today after spending the day in the ER with our toddler who had a broken ankle. The staff were so sweet and generous when they heard about our situation. Thank you for turning our day around 😊
- JAJoseph AngeliniNov 11, 20251.0This is the only Swiss Chalet location in Ontario that I encountered which refused to offer a complimentary quarter chicken dinner to a veteran on Remembrance Day. I was shocked to hear that a veteran—who was inquiring was denied the offer. To verify, I called every Swiss Chalet location in London and the surrounding area. Every single one, without hesitation, confirmed they were happy to offer a free quarter chicken dinner to veterans on Remembrance Day as has been the tradition since about 2008. This specific location, however, was the sole exception from Windsor to Hamilton. While I understand a manager may not be familiar with every policy, given that the customer specifically called ahead and other locations confirmed the offer, the decision to deny the veteran was a poor one. Honoring the one customer who inquired would have looked significantly better than being known as the only store that refused. Shame on the management for saying no.
- BTBarb ThorogoodOct 26, 20255.0The staff are friendly, helpful and professional! The service was quick! The meals are as expected! Delicious
- OOOneTripOct 24, 20253.0Order off the Swiss Chalet menu and got Harvey's fries .. not Swiss fries .. never will return
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 329 Caradoc St. S, Strathroy offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Strathroy's <a href="https://www.swisschalet.com/en/menus/delivery/store-1967/on/strathroy/329-caradoc-st-s.html">delivery menu here</a>.
Does Swiss Chalet Strathroy offer takeout?
Yes, Swiss Chalet® Strathroy offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Strathroy's <a href="https://www.swisschalet.com/en/menus/takeout/store-1967/on/strathroy/329-caradoc-st-s.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Strathroy?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Strathroy offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is Swiss Chalet at 329 Caradoc St. S in Strathroy currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Strathroy location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Strathroy Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 329 Caradoc St. S in Strathroy is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 329 Caradoc St. S, Strathroy offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet located at 329 Caradoc St. S, Strathroy?
Swiss Chalet Strathroy is open every day from 10:30 AM to 10:00 PM.
Does Swiss Chalet Strathroy offer delivery and online ordering?
Yes, you can order delivery through our website or mobile app, with options including curbside pickup, in-restaurant pickup, and delivery.
Can I place a takeout order at Swiss Chalet Strathroy?
Yes, takeout is available and you can place orders online, via the Swiss Chalet mobile app, or by calling the restaurant directly.
Are there any specials or deals available at Swiss Chalet Strathroy?
Yes, we offer a variety of deals including limited-time promotions and family meal deals. Visit our Specials & Deals page online for more details.
Does Swiss Chalet Strathroy provide options for vegetarians or gluten-friendly meals?
We offer vegetarian options and provide a Nutrition & Allergy Guide online. However, there may be cross-contamination risks in preparation.
Is Swiss Chalet Strathroy a family-friendly restaurant?
Yes, Swiss Chalet welcomes families and offers a children's menu as well.
Does Swiss Chalet Strathroy have menus accessible for visually impaired guests?
Yes, we offer Braille menus at every location with a dining room, including Swiss Chalet Strathroy.
What other dining options are near Swiss Chalet Strathroy?
Nearby you can find several restaurants including Harvey's, DQ Grill & Chill, Pizza Hut, Popeyes, Shelby's Shawarma, Stacked Pancake & Breakfast House, Subway, and Simply House, offering a variety of cuisines.
Are there convenient stores or gas stations close to Swiss Chalet Strathroy?
Yes, there are convenience stores like On The Run and gas stations such as Pioneer nearby, making it easy to pick up essentials or fuel up before or after your meal.
What other services are located near Swiss Chalet Strathroy that customers might find useful?
Nearby services include home goods at Hamstra Carpet One Floor & Home, dental care at Strathroy Family Dental and Strathroy Endodontics, and personal care at Luxury Nails and Salon Riah.