Swiss Chalet

4.1
267 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Strathroy, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Swiss Chalet
329 Caradoc St. S, Strathroy, ON
N7G 2P3, Canada

Hours

Reviews

4.1
267 reviews
5 stars
150
4 stars
51
3 stars
26
2 stars
18
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, helpful, and providing excellent service.

Food Quality

While many enjoyed the food, there were several complaints about inconsistency, including overcooked items and incorrect orders.

Dining Experience

The restaurant's fast food format and shared space with Harvey's received mixed reviews, with some customers preferring a traditional dining experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with portion sizes relative to prices, indicating a perception of declining value.
  • SB
    Sherri Brouwer
    3 days ago
    5.0
    We always go here for lunch when we're in town. Main reason being,Trevor's customer service is amazing! The food is always tasty and hot. Only complaint would be the hard butter.
  • HS
    Henrietta Swinkels
    Nov 28, 2025
    5.0
    Loved how the staff accommodated our requests to split our meal( full rack of ribs) with an extra plate. Thankyou. It beats sharing of the same plate
  • MB
    Marianne Betteridge
    Nov 26, 2025
    5.0
    Excellent service. Food was out quick and very hot.
  • RG
    Rosé Gee
    Nov 18, 2025
    5.0
    Its a split location with Harvey's but is also a sit down restaurant. You order like a fast food restaurant but they bring your food on real dishes like sit down service. My toddler was free to walk around safely and explore a little while we ate. Food was hot and fresh. Staff was amazing. I always bring mt grandma to Swiss for lunch and this location is her favorite.
  • JA
    Joseph Angelini
    Nov 11, 2025
    1.0
    ​This is the only Swiss Chalet location in Ontario that I encountered which refused to offer a complimentary quarter chicken dinner to a veteran on Remembrance Day. ​I was shocked to hear that a veteran—who was inquiring was denied the offer. To verify, I called every Swiss Chalet location in London and the surrounding area. Every single one, without hesitation, confirmed they were happy to offer a free quarter chicken dinner to veterans on Remembrance Day as has been the tradition since about 2008. ​This specific location, however, was the sole exception from Windsor to Hamilton. ​While I understand a manager may not be familiar with every policy, given that the customer specifically called ahead and other locations confirmed the offer, the decision to deny the veteran was a poor one. Honoring the one customer who inquired would have looked significantly better than being known as the only store that refused. ​Shame on the management for saying no.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 329 Caradoc St. S, Strathroy offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

What are the operating hours of Swiss Chalet located at 329 Caradoc St. S, Strathroy?

Swiss Chalet Strathroy is open every day from 10:30 AM to 10:00 PM.