Brand Certified
Swiss Chalet
4.1(271 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
329 Caradoc St. S, Strathroy, ON
N7G 2P3, Canada
Certified by Swiss Chalet • Mar 01, 2026
(519) 245-2424
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/strathroy/329-caradoc-st.-s
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Strathroy, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.1
271 reviews
5 stars
153
4 stars
51
3 stars
26
2 stars
18
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from staff members like Rachel, Trevor, and Leah, highlighting their helpfulness and professionalism.
Food Quality
While some reviews noted delicious food, there were significant complaints about undercooked items, inconsistent portion sizes, and quality control issues.
Dining Experience
The restaurant's fast food format and shared space with Harvey's received mixed reactions, with some customers preferring a traditional dining experience.
Customer Complaints
Several customers expressed dissatisfaction with incorrect orders, missing items, and overall value for money, indicating a need for improvement in order accuracy and food preparation.
- JSJohn StryboschJan 30, 20261.0They gave uber the wrong order. I ordered full rack and 10 wings. The first pic is what I got, half chicken extra fries. $59 including tax, delivery and tax. Then Uber gave me a a $50 refund. So I reordered and got the right thing… interesting that it cost me over $60 the second time. The picture isn't clear but they did make grill marks on the ribs but both the chicken and wings were under finished… fatty and stretchy. I appreciate that they were trying to hurry because they didn't even start the re-order until after the driver arrived... but seriously, make me wait 5 more minutes and actually finish the food. Sigh I don't know. I ate 2 ribs and 2 wings and just can't choke it down. I can't take it back until after work. The one star! Food should never go out if it isn't cooked fully cooked. I doubt it could have reached 165 when being packaged to go out.
- AEA EmeryJan 29, 20265.0We were so happy to have Rachel, who made our experience at Swiss Chalet so amazing.
- SBSherri BrouwerJan 9, 20265.0We always go here for lunch when we're in town. Main reason being,Trevor's customer service is amazing! The food is always tasty and hot. Only complaint would be the hard butter.
- HSHenrietta SwinkelsNov 28, 20255.0Loved how the staff accommodated our requests to split our meal( full rack of ribs) with an extra plate. Thankyou. It beats sharing of the same plate
- MBMarianne BetteridgeNov 26, 20255.0Excellent service. Food was out quick and very hot.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 329 Caradoc St. S, Strathroy offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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