Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Stratford, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Roxanne provided great service as always. My 1/4 chicken was cooked to perfection. Great meal and experience overall
JI
Jude Ignatious
Apr 8, 2026
5.0
Heather made sure my wife and I were looked after with great service backed by good food.
RF
R & J Foster
Apr 3, 2026
4.0
We have been to this restaurant in Stratford, Ontario many times. We have never had bad service. We have never had a bad experience. The food has always been well cooked and well presented. Our waitress this time was Heather, who has served us on a number of occasions. She has consistently being friendly and prompt with the service and attention to detail.
KB
Krista Van Den Berge
Mar 29, 2026
2.0
The food is always great here. Waitresses and seaters are great. The issue we had was on Friday March 27, the seater was looking for a table for us and went to clean one up to quickly get us seated with my two busy kids.
The male manager came over and asked why she was cleaning and then told her that we (as in me and my family) could wait. She explained again she was getting it cleaned to seat us and he said that he “was in charge”. It was one of the most unprofessional things I have ever seen. The seater ended up walking out. We told the female manager who didn’t seem to care too much. Told us three different times they will get the table cleaned and it took an additional 15 min to get seated.
Shame on that male manager. Very unprofessional.
LS
lola smith
Mar 29, 2026
1.0
The only keeping this place going is the Servers cause it sure isn't the management. The management treats the employees horrible and his wife is even worse. I'm not sure how they can even be mangers and Swiss Chalet allows them to treat their employees this way. The servers are Swiss Chalet and the only reason why the people keep coming back, cause its definitely isn't the management
Does Swiss Chalet at 684 Ontario St, Stratford offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What types of meals does Swiss Chalet in Stratford serve?
Swiss Chalet in Stratford serves authentic and fresh Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, desserts, and family meal specials.
What are the operating hours of Swiss Chalet at 684 Ontario St, Stratford?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does the Swiss Chalet Stratford location offer takeout and delivery services?
Yes, Swiss Chalet Stratford offers takeout and delivery services. Orders can be placed online via their website or mobile app, and options include curbside pickup, in-restaurant pickup, and delivery.
Are there any special deals or promotions available at Swiss Chalet Stratford?
Yes, Swiss Chalet Stratford offers a variety of deals, including limited-time promotions, family meal deals, and always-on offers. Details can be checked on their Specials & Deals page online.
Is it possible to order ahead online for pickup or delivery at Swiss Chalet Stratford?
Yes, you can order ahead online through their website or mobile app for curbside pickup, in-restaurant pickup, or delivery.
Does Swiss Chalet Stratford provide vegetarian or gluten-friendly menu options?
Swiss Chalet offers some vegetarian and gluten-friendly options. For detailed information, please refer to their Nutrition & Allergy Guide online, noting that cross-contamination risks exist in the kitchen.
What payment methods are accepted at Swiss Chalet Stratford?
Swiss Chalet Stratford accepts debit cards, credit cards, and mobile NFC payments for customer convenience.
Are there any family-friendly amenities at Swiss Chalet in Stratford?
Yes, Swiss Chalet Stratford welcomes families and children, offers a children's menu, and provides Braille menus for accessibility.
What nearby places can I visit before or after dining at Swiss Chalet Stratford?
Nearby you can visit Noodlebox for Asian fusion cuisine, Annie's Seafood Restaurant for fish and chips, or relax at Angels Nails Spa. These spots complement your visit to Swiss Chalet with diverse dining and beauty options.
Can Swiss Chalet Stratford customers conveniently access dental care or pet services nearby?
Yes, customers can visit Coventry Dental Care for dental needs or Global Pet Foods Stratford and Pin Up Pups Grooming Salon for pet supplies and grooming, conveniently located near Swiss Chalet.
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