McDonald's

3.4
1805 reviews
Drive Thru McDelivery
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Business Details

709 Erie Street, STRATFORD, ON
N4Z 1A2, Canada
(519) 273-3730
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
709 Erie Street, STRATFORD, ON
N4Z 1A2, Canada

Hours

Reviews

3.4
1,805 reviews
5 stars
559
4 stars
407
3 stars
350
2 stars
160
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with long wait times and incorrect orders being common.

Staff Performance

Feedback indicates that staff are often overwhelmed and understaffed, leading to mistakes and poor customer service experiences.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and unpleasant odors.

Order Accuracy

Many customers experienced issues with incorrect orders, both in-store and through delivery, indicating a lack of attention to detail.

Customer Experience

While some customers praised friendly staff and good food, many expressed frustration with the overall experience, citing poor service and management issues.
  • SP
    Sean Penlington
    4 days ago
    2.0
    Bathrooms were disgusting
  • MH
    Mackenzie Hayes
    Nov 16, 2025
    1.0
    Dump … can’t get an order right ever
  • BV
    Brittany Voynich
    Oct 17, 2025
    1.0
    Probably the worst McDonald’s I’ve ever been to. Waited over 25 minutes and my coffee was made wrong and in the wrong size. Zero communication from the staff to the guests.
  • HH
    hannah hoyles
    Oct 15, 2025
    1.0
    They messed up my burger on delivery & won’t pick up the phone so i can call about it. they also don’t have anywhere i can submit feedback.
  • RR
    Rob Richard
    Oct 9, 2025
    1.0
    Garbage service. Went through the drive-thru and wait 5 minutes while cars in the other lane got served ahead of us. Half the time you can't understand them when they do serve you. Do better. Your crap food isn't worth waiting for.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 709 Erie Street, Stratford?

McDonald's is open 24 hours a day, seven days a week.

Does McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 every day of the week.