McDonald's

3.4
1811 reviews
Drive Thru McDelivery
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Business Details

709 Erie Street, STRATFORD, ON
N4Z 1A2, Canada
(519) 273-3730
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
709 Erie Street, STRATFORD, ON
N4Z 1A2, Canada

Hours

Reviews

3.4
1,811 reviews
5 stars
559
4 stars
409
3 stars
350
2 stars
161
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Cleanliness

Numerous customers expressed concerns about the cleanliness of the restaurant and bathrooms, describing them as dirty and unsanitary.

Staff Behavior

Feedback indicated a lack of professionalism and customer service from staff, with some customers reporting rude interactions.

Operational Issues

Several reviews mentioned problems with the restaurant's hours, including being closed during advertised 24-hour service.
  • CY
    Carmen Yausie
    2 days ago
    1.0
    supposedly says they’re open 24/7, which i understand they close from 12-1 BUT i came after a long night at 2:43 and the lazy workers decided they just didn’t want to serve us which i think is ridiculous. chage your hours if you dont want to serve us
  • CF
    Connor Fisher
    5 days ago
    2.0
    The sign says 24 hours but every time I try to go on my lunch break between 2:30 and 3:00 AM, they've blocked the drive thru with traffic cones and the staff is sitting in the dining room having a break. So I start taking break early, then they started putting the cones out at 2:00. I give up, I'm packing a bag lunch from now on
  • MH
    Mandy Hart
    Dec 20, 2025
    1.0
    I don't understand how this McDonalds is still open. Waited over 15 minutes with an empty lobby, 2 cars in drive thru and what I could see have 7-8 employees on the floor. No hats, no hairnets...many food safety issues being ignored. The manager was completely useless. Wandering around asking who's on Skip orders, why they aren't being done. This man couldn't manage his way out of a wet paper bag, let alone staff. The girl packing the orders really could have cared less on what was actually going on. Was very disappointing.
  • JM
    John Maguire
    Dec 8, 2025
    2.0
    Ok so this is my first ever review at any fast food restaurant ever. What would prompt me to do so you act. Well I have been coming here for the past 5 years and there is no way to dry your hands in the mens room other than TP. When it worked the hand dryer marked "Blast" barely pushed enough air to blow out a match. For the past 6 months it hasn't worked at all. Come on McD's fix the damn thing. Doesn't cost much. I think the franchisee must be cheap, cheap, cheap!! How can the not know. Customers do since the garbabe is full of serviettes people have to remember to bring in to the washroom. Maddening.
  • JM
    Jim McHugh
    Nov 24, 2025
    2.0
    Ordered a big Mac meal, burger was stone cold and fries were slightly warmer. Coffee was the only thing that was palatable. Service was very slow at the drive thru. A waste of $17!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 709 Erie Street, Stratford?

McDonald's is open 24 hours a day, seven days a week.

Does McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 every day of the week.