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McDonald's

3.5
(1257 reviews)

Business Details

1040 Ontario St., Stratford, ON
N5A 6Z3, Canada
(519) 271-1100
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1040 Ontario St., Stratford, ON
N5A 6Z3, Canada

Hours

Reviews

3.5
1,257 reviews
5 stars
395
4 stars
322
3 stars
226
2 stars
100
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised friendly staff, others reported rude behavior and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in bathrooms and dining areas.

Operational Hours

Customers frequently noted discrepancies in advertised 24-hour service, with many reporting closures during late-night visits.

Food Quality

There are complaints about declining food quality, with some customers receiving stale or improperly prepared items.
  • RJ
    Ravi Joshi
    6 days ago
    5.0
    Top notch customer service. I went there at 3.30am when the system was updating and so they were unable to accept the payment. Arjun and Andrea made sure I don't drive away empty handed and gave me my order without charging me. I would go back again.
  • KR
    Karen Rau
    Feb 11, 2026
    5.0
    The service here was wonderful, we had a mistake with our order and they handled it so nicely. Would come to this location again!
  • MD
    Mark D
    Jan 29, 2026
    4.0
    I appreciated the speed at which my food came out, and how easy it was to order. The server seemed nice and was polite. 2 small things I didnt like... 1. The tray the food came on was sticky and def could have been cleaned better. 2. There was a bad smell in the corner seating area, left of the entrance. I had to move.
  • MC
    My two cents
    Jan 25, 2026
    4.0
    Why don't they ever tell you that food will be a wait when you order...only tell you at the second window, after you've already paid. That's something they should mention at the time of ordering...
  • TC
    T Canadian
    Jan 22, 2026
    1.0
    Quality has gone down since they swapped out all their employees. I paid too much and waited too long for gross food. Won't be long now until the place is unhygienic.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Stratford?

McDonald's Stratford is open 24 hours a day, 7 days a week.

Is McDonald's Stratford open for breakfast, lunch, and dinner?

Yes, McDonald's Stratford serves breakfast, lunch, and dinner every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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