McDonald's

3.5
1248 reviews
Drive Thru McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1040 Ontario St., Stratford, ON
N5A 6Z3, Canada

Hours

Reviews

3.5
1,248 reviews
5 stars
391
4 stars
320
3 stars
224
2 stars
100
1 star
213

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is generally reported as clean, but there are significant complaints about the bathrooms being unsanitary.

Customer Service

Customer service is inconsistent; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Operational Hours

The location is frequently reported as not being open 24 hours as advertised, causing inconvenience for customers.

Food Quality

Food quality varies, with some customers enjoying their meals while others report stale or poorly prepared items.
  • YY
    Yevheniia
    Jan 1, 2026
    4.0
    Spacious and clean location, and it was great that it was open on January 1st. One common issue I’ve noticed at many McDonald’s locations is that the self-service kiosks don’t print receipts, which can be inconvenient. Overall, everything was fine — the place was clean, and the staff were friendly and helpful. A reliable stop, especially on a holiday.
  • BB
    Brad
    Dec 28, 2025
    1.0
    Google and their app says this location is open 24 hrs, I stopped st 230am on a Saturday, the automated menu came on and said someone would be right with me, 10 minutes went by and nothing, I drove to the window and all the lights were out, if youre advertising as a 24 hr location please be open or change your hours of operation
  • PG
    Paige Gosling
    Dec 27, 2025
    1.0
    This is the worst McDonald’s location I’ve ever been to. repeatedly seems to be missing items ( tonight I had an order of four items and only one item was in the bag from Skip the dishes. ) they never answer the phone, Rude employees and honestly just not a great place. Eerie street is better :)
  • BS
    Bradley Sawdon
    Dec 5, 2025
    1.0
    Seriously, how do you screw up a black coffee? When it has a label, that plainly states, black. Which, to translate for them, means NOTHING IN IT, such as NO cream
  • HP
    Hello People
    Dec 2, 2025
    1.0
    Staff were very rude for no reason whatsoever don’t come I soon as they saw us they were rude we waited to order but they kept walking by and were acting like we weren’t there also when we finally order they were so rude and treated everyone else differently and were nice to them never coming back

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Stratford?

McDonald's Stratford is open 24 hours a day, 7 days a week.

Is McDonald's Stratford open for breakfast, lunch, and dinner?

Yes, McDonald's Stratford serves breakfast, lunch, and dinner every day.