Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Stouffville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
636 reviews
5 stars
367
4 stars
146
3 stars
57
2 stars
23
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from various servers, particularly Anna, Julie, and Lauren, while some reported rude or unprofessional behavior from certain staff members.
Food Consistency
The food quality received mixed reviews; while some found it consistently good and enjoyable, others reported issues with blandness, portion sizes, and specific dishes being undercooked or poorly prepared.
Cleanliness Issues
Several customers noted ongoing cleanliness problems, particularly with dirty tables and unsanitary conditions, which detracted from their dining experience.
Management Concerns
There were multiple complaints regarding management behavior, particularly about a manager named Jeeva, who was described as rude and confrontational, leading to negative customer experiences.
- JBJoshua Brinksman1 day ago4.0Good location. Clean, friendly, and fast service.
- LWLuise WoodJan 5, 20265.0Love the service and the food . We have been loyal customers for many years ! Thank you all !
- KKKathyJan 1, 20263.0Overall, the experience was decent but a bit underwhelming. The loaded fries were disappointing—very minimal toppings, with only a small sprinkle of chives, a few pieces of bacon, and such a tiny amount of cheese that it was barely noticeable. For a dish labeled “loaded,” it fell short of expectations. On the positive side, Swiss Chalet’s signature sauce was consistently good, as always. However, the chicken itself was fairly bland and lacked seasoning. All in all, it was an okay meal, but there’s definitely room for improvement, especially when it comes to flavor and portioning of toppings.
- MMmholyomeDec 28, 20255.0Pre Covid we used to do Swiss Chalet take out weekly to eat with my wife's grandmother. They used to eat there weekly for decades, so we tried to continue the tradition. Food has always been good. Prices are reasonable. Clean interior and the staff are likeable.
- SWSheila WolfDec 24, 20255.0Was there for dinner last night. The food was great but made better by our server, Karen. Although she was so very busy, she managed a cheerful, funny manner, full of Christmas cheer and kept a smile on her face during the night. We'll be back, Karen!
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 15 Sandale Rd., Stouffville have a drive-thru?
Yes, Swiss Chalet at 15 Sandale Rd., Stouffville has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 15 Sandale Rd., Stouffville offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet in Stouffville?
Swiss Chalet in Stouffville is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at 15 Sandale Rd., Stouffville offer delivery options?
Yes, delivery is available. You can order online via their website or mobile app.
Can I place an order ahead online for pick-up or curbside at Swiss Chalet Stouffville?
Yes, you can order ahead online through the website or mobile app with options for curbside pickup, in-restaurant pickup, or delivery.
Does this Swiss Chalet location have a drive-thru?
Yes, the Stouffville Swiss Chalet at 15 Sandale Rd. has a drive-thru for convenient ordering.
Are there vegetarian or gluten-friendly menu options at Swiss Chalet in Stouffville?
Yes, Swiss Chalet offers vegetarian and gluten-friendly options. Refer to their Nutrition & Allergy Guide for detailed information.
Does Swiss Chalet Stouffville have a Braille menu available?
Yes, a Braille menu is available at this location for guests with visual impairments.
What nearby eateries can I visit before or after dining at Swiss Chalet Stouffville?
Nearby, you can visit Harvey's for burgers, Tim Hortons for coffee and snacks, or Bento Sushi for Japanese cuisine, offering varied dining options close to Swiss Chalet.
Are there services nearby for banking or financial needs close to Swiss Chalet in Stouffville?
Yes, Scotiabank and Edward Jones financial services are nearby, convenient if you need banking services when visiting Swiss Chalet.
What wellness or medical facilities are close to Swiss Chalet on 15 Sandale Rd.?
Nearby wellness options include Stouffville Family Massage & Wellness, Stouffville Therapeutic Centre for Massage Shiatsu and Reflexology, and MD Connected Walk In Clinic inside Metro pharmacy.
How can I download the Swiss Chalet app to access exclusive deals?
You can download the Swiss Chalet app from the Apple App Store or Google Play Store to place orders and access exclusive deals like $5 off your first order over $40.