Brand Certified
Swiss Chalet
4.2(652 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
15 Sandale Rd., Stouffville, ON
L4A 8B7, Canada
Certified by Swiss Chalet • Mar 01, 2026
(905) 640-4780
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/stouffville/15-sandale-rd.
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Stouffville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.2
652 reviews
5 stars
379
4 stars
147
3 stars
60
2 stars
23
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from various servers, particularly Athiyan, Anna, and Lauren, while some reported issues with rudeness and inattentiveness from others.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals and found them to be good value, others noted issues with portion sizes and bland flavors.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly sticky tables and unsanitary conditions, which detracted from the dining experience.
Consistency
Customers noted that experiences varied significantly, with some visits being excellent while others were disappointing, indicating inconsistency in service and food quality.
- LKLynn KalinichFeb 21, 20263.0What has happened to the chicken portion sizes..have the chickens shrunk. I received and ate my order right away and the food temperature was not hot, it was less than room temperature excluding the sauce. I had also requested the delivery driver to meet me outside and he went to the front entrance as I live in the basement apartment and don't want to bother the home owner, as well as not wanting anyone to come to the side entrance for privacy reasons.
- SKSholeh KolbadypoorFeb 18, 20265.0We had the most amazing server! Shila was such a delight! Very friendly and attentive! We enjoyed our time there.
- KGKevin GeorgeFeb 9, 20265.0Came for the 2 can dine for $19.99 promotion. Tried the dip (pictured)…it was decent. Location is super bright and large. Service was friendly but a bit lacking on attentiveness.
- WJWilliam JarvisFeb 1, 20265.0Always enjoy the quarter chicken dinner white meat. Cooked perfectly and juicy, flavourful dinner. Ready when I arrived for take out.
- JJJay JengJan 25, 20265.0We are locals to this area and often come to Swiss Chalet for the convenience. Our experience today was by far the best yet because of our server, Athiyan. We were the last ones in the restaurant and he took his time with us treated us like royalty. My daughters was looking forward to a specific toy in the toy chest and when it wasn't there, Athiyan went to the back and grabbed them more options to choose from. He definately made our day! He's friendly, engaging and caring and spent time making sure we felt heard. He went above and beyond and every dining establishment should have Athiyan at their service. He made our kids feel welcomed and comfortable and we will always ask for him from now on. Thank you Athiyan for an amazing snowy day late night dinner!
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 15 Sandale Rd., Stouffville have a drive-thru?
Yes, Swiss Chalet at 15 Sandale Rd., Stouffville has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 15 Sandale Rd., Stouffville offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Brand Certified Facts from Swiss Chalet
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Certified March 01, 2026Yext Knowledge Graph
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