Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Stouffville Subway® Restaurant at 5812 Main St W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported issues with food freshness, including stale bread and improperly prepared sandwiches.
Customer Service
Mixed feedback on service; while some praised friendly staff, many others experienced rude behavior and poor handling of complaints.
Order Accuracy
Frequent complaints about incorrect orders and inadequate responses from staff when issues arose.
Cleanliness
Concerns raised about unsanitary conditions and lack of proper hygiene practices among staff.
Management Issues
Customers noted poor management practices, including understaffing during busy hours and lack of accountability for service failures.
JE
Josette Elias
Feb 23, 2026
1.0
I am actually disappointed with the steak salad bowl made by the girl tonight.
I uploaded the picture of the bowl she made.
Had to go to Harvey's to get a sandwich as I knew the salad would not fill me.
FT
Frank Tang
Feb 19, 2026
1.0
Beware, my son got food poisoning from their steak bowl. Called the store and owner never call back. DO NOT RECOMMEND!!!
CL
Cat Lover
Feb 17, 2026
1.0
Horrible food. My parents felt very bad from turkey sandwiches I purchased there for them...Meat was not fresh.Mayo too...Not recommended!
AP
Aniket Patel
Feb 14, 2026
1.0
Not taking digital order, closed early… so many times have encounter such issues at this location
RR
Rebecca
Feb 4, 2026
5.0
There was an issue with my sub tonight whoever made my original sub needs to get canned however, I had to come back after I had ordered my sub online because that person who made my sub did a terrible job and did not know how to follow instructions and made the customer very upset However after coming back to the store, talking to the manager on the phone and trying to explain and talking calmly and nicely with the nighttime staff who was absolutely wonderful Vivek - He made sure to get my point across to the manager about how upset I was with the sub condition and how it was not made correctly. He then spoke to the manager and explained the situation and worked hand-in-hand with me to ensure that I got a proper sub made ! Vivek Has a wonderful heart on him and needs a raise for dealing with Karen’s like myself ! I don’t like putting my Karen face on, However, if the person who worked on the original sub would have made it right - this would not be an issue
Vivek
he was able to rectify the situation And remake a wonderful yummy sub for me thank you for your patience and understanding. you do definitely deserve a raise. Amazing attitude on him with calming down situations - and to top it off you can tell that making sandwhiches is his form of art! He did a wonderful job
Way to go Vivek
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