Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative perception of service quality.
Food Freshness
Many reviews indicated issues with food freshness, including stale items and incorrect orders, contributing to dissatisfaction.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms, which detracted from their overall experience.
Positive Staff Interactions
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that positive interactions do occur.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their visits while others faced significant issues, suggesting a lack of consistency in service and food quality.
JL
John Lindsay
Nov 15, 2025
1.0
Burgers were dry and over cooked forgot half my order everything is shrinking in size not worth the prices there whole menu is horrible. That's it for me no more McDonald's.
RR
Ruth Ruiz
Nov 14, 2025
5.0
Kanasa keeps this place sparkling clean, she is very kind and very friendly.
Good job Kanasa
NJ
Niki Jay
Nov 13, 2025
4.0
Its fast food but my server was amazing, mid 30s maybe black lady. Please don't be mad if im wrong about your age lol
FF
Fleur87 Fleur87
Nov 12, 2025
5.0
I was at the McDonald’s on Centennial Street, and there were a lot of high school students who came to eat during their lunch break. I had brought my kids because we were going to the pool afterward. The students were being quite loud and using inappropriate language. The lady who worked there went to talk to them twice, asking them to watch their language and calm down. As a teacher, I really appreciated her intervention.
JL
Jeremy L
Nov 1, 2025
1.0
I will start this review off stating that a couple months ago I almost left this place a really good review when I started going there because most of the staff are very nice and friendly. The store is usually well kept for the most part when I have been in there.
With that being said I'm glad I waited for this review because between now and then I have had several unpleasant experiences ordering through here I would say a good 30% of the orders I put through something is missed mistaken, not fresh or just plain wrong.
My final bone to pick is with curbside. Don't have a curbside option if you're going to leave people sitting there waiting 20 minutes for two coffees when the rest of the store is practically empty and the drive-thru flowing. The fact I have to get out of my vehicle just to go get my own order is horrible and it's happened twice now! Keep in mind people have physical impairments that don't allow them to sit in long lineups or get up and walk it to a store so a lot of people that use curbside pickup it may be the most viable option if they are dealing with pain like myself.
The fact that I have to go in the store get my own coffee and the manager just hears me complaining and steps back where I can't see her until I get louder then she pops her head over and ask if everything's okay and then the fact that I told her no it's not okay and explain my situation and then she just shrugged her shoulders and step back again out of sight tells me why this store is ran the way it is when she is there. I didn't get your name this time but I'll be sure to get it next time to update this, short blond lady.
What are the McDonald's STONEY CREEK's general opening hours?
McDonald's STONEY CREEK is open 24 hours every day of the week.
Can I get delivery from McDonald's STONEY CREEK?
Yes, McDonald's STONEY CREEK offers delivery service 24/7.
Does McDonald's STONEY CREEK have a drive-through service?
Yes, the drive-through at McDonald's STONEY CREEK is open 24 hours a day, seven days a week.
What meal options are available at McDonald's STONEY CREEK?
They serve breakfast, lunch, and dinner, including coffee, desserts, and a children's menu.
What payment methods are accepted at McDonald's STONEY CREEK?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
What is the dress code at McDonald's STONEY CREEK?
The dress code is casual.
Does McDonald's STONEY CREEK offer in-store pickup?
Yes, in-store pickup is available in addition to delivery.
How can customers visiting McDonald's STONEY CREEK use nearby stores like The Beer Store or LCBO?
After dining or grabbing food at McDonald's, customers can conveniently visit The Beer Store or LCBO nearby for liquor and wine purchases.
Are there any grocery stores close to McDonald's STONEY CREEK for convenient shopping?
Yes, FreshCo Hwy #56 & Maggie Johnson and Fortinos supermarkets are nearby for grocery shopping before or after your meal at McDonald's.
What nearby places can McDonald's STONEY CREEK customers visit for entertainment or services?
Customers can visit nearby places such as Hogtown Smoke in the Creek for barbecue dining, Symposium Cafe Restaurant & Lounge for café meals, or the Odyssey Salon & Spa for beauty services.