McDonald's

3.6
1510 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
21 Upper Centennial Pkwy S., STONEY CREEK, ON
L8J 3W2, Canada

Hours

Reviews

3.6
1,510 reviews
5 stars
551
4 stars
355
3 stars
241
2 stars
104
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative perception of service quality.

Food Freshness

Many reviews indicated issues with food freshness, including stale items and incorrect orders, contributing to dissatisfaction.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms, which detracted from their overall experience.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that positive interactions do occur.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their visits while others faced significant issues, suggesting a lack of consistency in service and food quality.
  • JL
    John Lindsay
    Nov 15, 2025
    1.0
    Burgers were dry and over cooked forgot half my order everything is shrinking in size not worth the prices there whole menu is horrible. That's it for me no more McDonald's.
  • RR
    Ruth Ruiz
    Nov 14, 2025
    5.0
    Kanasa keeps this place sparkling clean, she is very kind and very friendly. Good job Kanasa
  • NJ
    Niki Jay
    Nov 13, 2025
    4.0
    Its fast food but my server was amazing, mid 30s maybe black lady. Please don't be mad if im wrong about your age lol
  • FF
    Fleur87 Fleur87
    Nov 12, 2025
    5.0
    I was at the McDonald’s on Centennial Street, and there were a lot of high school students who came to eat during their lunch break. I had brought my kids because we were going to the pool afterward. The students were being quite loud and using inappropriate language. The lady who worked there went to talk to them twice, asking them to watch their language and calm down. As a teacher, I really appreciated her intervention.
  • JL
    Jeremy L
    Nov 1, 2025
    1.0
    I will start this review off stating that a couple months ago I almost left this place a really good review when I started going there because most of the staff are very nice and friendly. The store is usually well kept for the most part when I have been in there. With that being said I'm glad I waited for this review because between now and then I have had several unpleasant experiences ordering through here I would say a good 30% of the orders I put through something is missed mistaken, not fresh or just plain wrong. My final bone to pick is with curbside. Don't have a curbside option if you're going to leave people sitting there waiting 20 minutes for two coffees when the rest of the store is practically empty and the drive-thru flowing. The fact I have to get out of my vehicle just to go get my own order is horrible and it's happened twice now! Keep in mind people have physical impairments that don't allow them to sit in long lineups or get up and walk it to a store so a lot of people that use curbside pickup it may be the most viable option if they are dealing with pain like myself. The fact that I have to go in the store get my own coffee and the manager just hears me complaining and steps back where I can't see her until I get louder then she pops her head over and ask if everything's okay and then the fact that I told her no it's not okay and explain my situation and then she just shrugged her shoulders and step back again out of sight tells me why this store is ran the way it is when she is there. I didn't get your name this time but I'll be sure to get it next time to update this, short blond lady.

Frequently Asked Questions About McDonald's

What are the McDonald's STONEY CREEK's general opening hours?

McDonald's STONEY CREEK is open 24 hours every day of the week.

Can I get delivery from McDonald's STONEY CREEK?

Yes, McDonald's STONEY CREEK offers delivery service 24/7.