Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted poor food quality, including overcooked, greasy, or stale items, with some customers expressing disappointment in the taste.
Staff Performance
While some staff were praised for their friendliness and helpfulness, numerous reviews mentioned communication issues and a lack of proper training.
Management Concerns
Several customers noted a lack of management presence and organization, contributing to the overall poor service experience.
JK
Jasmine Khurana
1 day ago
1.0
only come here if u want to spend 1 hour waiting for ur drive thru order. rude staff
JC
Jacky Chan
Dec 5, 2025
1.0
Absolutely would not recommend this location. Not a lot of money, but I ordered off the KFC app for pickup and never received a refund. After placing my order, KFC calls me to let me know They're out of the promotional hot wings and they would refund me. 2 weeks later, no refund.
LU
Louis Ursue
Dec 4, 2025
3.0
Pre ordered, still not ready, seemed to force chicken into one large bucket with skin falling off many pieces. Ordered 10 piece bucket, bogo! Should have been served as such. Disappointed that extra crispy or spicy no longer available mind you the chicken was very well cooked & juicy! One time treat with special, could not believe current pricing unlike everywhere else! Getting tougher to dine out as senior/ pensioner!
EE
Elle
Nov 24, 2025
1.0
should hire ENGLISH SPEAKING workers. Poor communication, poor customer service, multiple mistakes had to go back multiple times to get it right. THEY DO NOT UNDERSTAND ENGLISH. How are you to serve the Canadian population when you do not even speak either official language (ENGLISH AND FRENCH). Mandatory English lessons needed .
DD
Dave
Nov 13, 2025
2.0
You never know what you're going to get with online ordering. Sometimes it's good, sometimes they get your order wrong, and sometimes you get no communication and they don't answer the phone when you call after an hour. Several times we have been left waiting and getting ignored phone calls.
What are the operating hours of this KFC location in Stoney Creek?
This KFC location is open daily from 10:30 AM to 11:00 PM.
Where is this KFC in Stoney Creek located?
It is located at #131-133 Highway 8, Stoney Creek, ON, L8G 1C1, Canada.
What types of food does this KFC offer?
This KFC is a fast food and chicken restaurant, offering halal meal delivery services as well.
How can I contact this KFC in Stoney Creek?
You can call them at +1 905-664-5080 for any inquiries or orders.
Does this KFC location have a website where I can see the menu and promotions?
Yes, their website is http://kfc.ca where you can find more details and promotions.
Is there a liquor store near this KFC for customers looking to grab drinks?
Yes, The Beer Store and LCBO are nearby liquor stores where you can purchase wine and other drinks.
Are there other fast food options close to this KFC?
Yes, Pizza Pizza and Little Caesars Pizza restaurants are located nearby if you want other quick dining choices.
What other services are available near this KFC that customers might find useful?
Nearby services include MS wireless for mobile needs, Shoppers Drug Mart for pharmacy needs, and various beauty salons like Hot Nails and Famous Nails & Spa.
Can customers visit any entertainment spots near this KFC?
Yes, Fiesta Mall Cinemas is nearby where you can enjoy a movie before or after your meal at KFC.
Does this KFC location offer halal food options?
Yes, this KFC is categorized as a Halal Restaurant, providing halal meal options.