KFC

3.0
749 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
#131-133 Highway 8, Stoney Creek, ON
L8G 1C1, Canada

Hours

Reviews

3.0
749 reviews
5 stars
226
4 stars
119
3 stars
91
2 stars
54
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted poor food quality, including overcooked, greasy, or stale items, with some customers expressing disappointment in the taste.

Staff Performance

While some staff were praised for their friendliness and helpfulness, numerous reviews mentioned communication issues and a lack of proper training.

Management Concerns

Several customers noted a lack of management presence and organization, contributing to the overall poor service experience.
  • JK
    Jasmine Khurana
    1 day ago
    1.0
    only come here if u want to spend 1 hour waiting for ur drive thru order. rude staff
  • JC
    Jacky Chan
    Dec 5, 2025
    1.0
    Absolutely would not recommend this location. Not a lot of money, but I ordered off the KFC app for pickup and never received a refund. After placing my order, KFC calls me to let me know They're out of the promotional hot wings and they would refund me. 2 weeks later, no refund.
  • LU
    Louis Ursue
    Dec 4, 2025
    3.0
    Pre ordered, still not ready, seemed to force chicken into one large bucket with skin falling off many pieces. Ordered 10 piece bucket, bogo! Should have been served as such. Disappointed that extra crispy or spicy no longer available mind you the chicken was very well cooked & juicy! One time treat with special, could not believe current pricing unlike everywhere else! Getting tougher to dine out as senior/ pensioner!
  • EE
    Elle
    Nov 24, 2025
    1.0
    should hire ENGLISH SPEAKING workers. Poor communication, poor customer service, multiple mistakes had to go back multiple times to get it right. THEY DO NOT UNDERSTAND ENGLISH. How are you to serve the Canadian population when you do not even speak either official language (ENGLISH AND FRENCH). Mandatory English lessons needed .
  • DD
    Dave
    Nov 13, 2025
    2.0
    You never know what you're going to get with online ordering. Sometimes it's good, sometimes they get your order wrong, and sometimes you get no communication and they don't answer the phone when you call after an hour. Several times we have been left waiting and getting ignored phone calls.

Frequently Asked Questions About KFC

What are the operating hours of this KFC location in Stoney Creek?

This KFC location is open daily from 10:30 AM to 11:00 PM.

Where is this KFC in Stoney Creek located?

It is located at #131-133 Highway 8, Stoney Creek, ON, L8G 1C1, Canada.