Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
947 reviews
5 stars
427
4 stars
275
3 stars
105
2 stars
36
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff, while others reported rude service and long wait times.
Food Quality
Many customers expressed disappointment with food quality, citing issues like incorrect orders, undercooked items, and lack of toppings.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Inconsistency
Customers noted inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
Pricing
Many customers felt that prices were high relative to the quality of food received, leading to perceptions of being overcharged.
- NMnono moon2 days ago1.0The delivery service is so bad in this location always we have to wait for a very long time and the lady in here doesn’t care about delivery
- RWRoop WaraichJan 2, 20264.0Good experience.
- FMFab MigDec 27, 20251.0Horrible . They don't know how to get your order right . Way over priced and dont put in hardly any toppings at all .
- HSHarkirtan SinghDec 13, 20255.0Never has any issue at this place. Person who took my order was kind and friendly. It was around 1:15PM at drive thru.
- ACAryana CoccimiglioNov 12, 20251.0Awful customer service, asked for a kids meal, was charged for adult chicken strips and when we told the workers we had the wrong meal she proceeded to lie and say that’s what we ordered.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill on Queenston Rd E?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
What time does the drive-thru open and close at this Dairy Queen location?
The drive-thru is open from 11:00 AM until 9:00 PM Sunday through Thursday, and until 9:30 PM on Fridays and Saturdays.
Is the Dairy Queen Grill & Chill on Queenston Rd E open on holidays?
On holidays like October 31 and December 24, the store operates with reduced hours, and it is closed on December 25.
Does this Dairy Queen location offer drive-thru and dine-in seating?
Yes, it offers both a drive-thru and dine-in seating, including outdoor seating and high chairs for families.
Are there facilities and services for families and children at Dairy Queen on Queenston Rd E?
Yes, the location is family-friendly, welcomes children, and has amenities like high chairs and restrooms.
Where is Dairy Queen Grill & Chill located?
It is located at 981 Queenston Rd E, Stoney Creek, ON, L8G 1B8, Canada.
What are some nearby places of interest around this Dairy Queen location?
Nearby you will find FirstOntario Credit Union, Stoney Creek Optometry, and Freshii restaurant among others, which can be convenient for banking, eye care, and healthy dining before or after your visit.
Can I combine a visit to Dairy Queen with a workout at a nearby gym?
Yes, Fit4Less gym is nearby, so you might enjoy a workout there and then cool off with a Blizzard® Treat or soft-serve ice cream cone at Dairy Queen.
Are there beauty and wellness services close to Dairy Queen Grill & Chill?
Yes, Po's Timeless and Beauty Nail Salon and Renovo Skin and Body Care Clinic are nearby, offering nail, spa, and skin care services.
How can I order from Dairy Queen Grill & Chill online?
You can place your order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/12150/.