Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.9
240 reviews
5 stars
64
4 stars
38
3 stars
34
2 stars
20
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for orders.
Cleanliness
Many reviews highlighted poor cleanliness standards, including dirty tables and unsanitary food handling practices.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, particularly from management.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating issues with order fulfillment.
Food Quality
Feedback included dissatisfaction with food quality, including stale or improperly prepared items.
- BPBashir Ahmad PopalDec 7, 20251.0Afternoon shift two ladies are not respecting Uber Eats drivers
- RSrahul sharmaOct 17, 20251.0Lazy staff. Takes too much time to deliver orders. Very slow and pathetic service
- AAAdebanjo AdenijiOct 14, 20254.0Awesomefriws, McFlurry with orders is great too
- APAlexander PortnoyOct 13, 20255.0Thanksgiving is always close.
- AKAndrei KodenkoOct 1, 20251.0Waiting for 10min for a coffee unexeptable. 1 employee Sheeriya just standing and not doing anything
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 5357 Fernbank Road, Ottawa?
McDonald's at 5357 Fernbank Road is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at 5357 Fernbank Road does not have drive-through service and it is closed for all days of the week.
What payment options are accepted at McDonald's on Fernbank Road?
They accept American Express, cash, Discover, MasterCard, and Visa as payment options.
Can I order McDonald's food for pickup or delivery from this location?
Yes, this McDonald's offers both in-store pickup and delivery services.
Is the McDonald's at this location family-friendly and suitable for children?
Yes, it welcomes families and children, and has a children's menu available.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, all three meals – breakfast, lunch, and dinner – are served at this location.
What is the dress code at McDonald's on Fernbank Road?
The attire at this McDonald's location is casual.
Are there any nearby places where I can shop or access financial services after visiting McDonald's?
Yes, nearby you can find Walmart Supercentre for shopping, Walmart Pharmacy, Western Union for money transfer services, and RBC Royal Bank - Meeting Place for banking and financial advising.
What nearby beauty and personal care services are available around McDonald's at Fernbank Road?
Regal Nails (nail salon), SMARTSTYLE (beauty salon and hair salon), and Kimberly McDougall Chiropody (podiatrist) are close by for your personal care needs.
Are there entertainment or educational options near the McDonald's at 5357 Fernbank Road?
Yes, nearby SmartCentres Kanata offers shopping and cinema experiences, and Kumon provides educational and counseling services.